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ncsu_helpdesk

  1. We're seeing some issues with PO 12 in WolfWise. Either logins are failing or some folks can't retrieve mail. Admins are looking into it. about 18 hours ago from TweetDeck
  2. IMAP server migration tonight. Some people will be unable to access email until tomorrow morning: http://bit.ly/4WqPU2 1:43 PM Jan 4th from bit.ly
  3. Help Desk will be testing its new phone system tomorrow: http://sysnews.ncsu.edu/news/4b2943b4 12:36 PM Dec 16th, 2009 from web
  4. @rachelrenee The VCL website went down from 11PM-12AM (possibly earlier) last night. http://bit.ly/550prL 5:22 AM Dec 9th, 2009 from TweetDeck in reply to rachelrenee
  5. We're getting reports of sent messages from WolfWise stalling in "Pending" status. We're looking into the cause of the issue. 5:17 AM Dec 9th, 2009 from TweetDeck
  6. The PO12 problems seem to have subsided. Please contact the Help Desk if you are unable to connect in WolfWise. 10:53 AM Dec 7th, 2009 from TweetDeck
  7. We're getting reports of problems with PO12. Failed connections to the server. We're looking into it now. 10:43 AM Dec 7th, 2009 from TweetDeck
  8. @ag_ncsu No updates so far. Still waiting for any word. 11:09 AM Nov 25th, 2009 from TweetDeck in reply to ag_ncsu
  9. @ncsu_oit Did it change? 10:01 AM Nov 25th, 2009 from TweetDeck in reply to ncsu_oit
  10. We seem to be seeing problems with WolfWise and sent mail pending. The admins are looking into the issue. 9:35 AM Nov 25th, 2009 from TweetDeck
  11. PO4 mail seems to be processing now and filtering in slowly. Check your mail and let us know if it's still not delivering. 6:06 AM Nov 11th, 2009 from TweetDeck
  12. ComTech is reporting a major AT&T outage on campus that is affecting various phones ("dead" lines). They are working on the problem. 5:46 AM Nov 11th, 2009 from TweetDeck
  13. Investigating a possible issue with WolfWise PO4. Some people aren't receiving mail on the PO. 5:11 AM Nov 11th, 2009 from TweetDeck
  14. Reminder: Help Desk staff will be in a full staff meeting from 2PM - 3PM today, Friday 10-30. http://go.ncsu.edu/ks876l 9:58 AM Oct 30th, 2009 from TweetDeck
  15. We're seeing problems with WolfWise PO 14. Users are unable to get mail via IMAP, Web, or GW clients. http://go.ncsu.edu/ksc0hp 6:36 AM Oct 30th, 2009 from TweetDeck
  16. On Friday, Oct. 30th, the Help Desk staff will be in a meeting from 2-3PM. http://go.ncsu.edu/ks876l 5:26 AM Oct 28th, 2009 from TweetDeck
  17. Currently/Will be using Windows 7? We have your antivirus software. Trend Micro for Windows 7 now available: http://oit.ncsu.edu/antivirus 1:17 PM Oct 21st, 2009 from TweetDeck
  18. Problems connecting to NDS trees causing password change failures and some login issues: http://bit.ly/3spxmp 7:56 AM Oct 19th, 2009 from TweetDeck
  19. We are also getting reports of failed deliveries on PO4. Webmail and GW issues are tracked on http://sysnews.ncsu.edu 1:18 PM Oct 16th, 2009 from TweetDeck
  20. Webmail logins are redirecting to a blank page. First reports came in around 3:50PM. Admins are looking into it now. 12:54 PM Oct 16th, 2009 from TweetDeck
  • Name NCSU Help Desk
  • Location NCSU - Raleigh, NC
  • Web http://help.ncsu.edu
  • Bio The NC State Help Desk provides all users with a single, friendly, and helpful first point of contact for computing concerns at NC State University
3 Following 76 Followers 9 Listed
NC State Sysnews NC State Remedy Svc. OIT @ NC State Univ