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nGeneraCIM

  1. #socialcustPaul RT @LadySkis: Check out this SlideShare Presentation : Service in the time of the Social Customer http://slidesha.re/4QpaH8 1:49 PM Dec 23rd from Digsby
  2. RT @Bob_Thompson: Secret of Dell’s Social Media Success: http://bit.ly/6xuApW 10:42 AM Dec 23rd from Digsby
  3. #scrm #e20 Experts Predict 2010 the Year for #SocialMedia ROI: http://digs.by/13uH 10:07 AM Dec 23rd from Digsby
  4. RT @HarvardBiz: Better #CustomerService Through Transparency, Tribes, and Talent http://bit.ly/4OKdOO 3:18 PM Dec 22nd from Digsby
  5. How are you avoiding "better sameness" among your competitors and providing a differentiated customer experience? http://digs.by/13Wt 1:07 PM Dec 22nd from Digsby
  6. #scrm #socialcustPaul RT @LadySkis: OnDemand webinar now available: "Service in the Time of the Social Customer" http://tinyurl.com/yanavcr 4:56 PM Dec 21st from web
  7. New podcast and white paper available: how to unify/optimize knowledge management and enterprise search http://digs.by/11HT 12:35 PM Dec 16th from Digsby
  8. @TheMetz: Were you able to access the webinar link sent on Monday without any problems? 11:42 AM Dec 16th from Digsby
  9. Thanks for the RT @MarkTamis, @JohnFMoore 10:20 AM Dec 16th from Digsby
  10. #scrm New blog post: "Exceptional knowledge management, social customer service are keys to customers' hearts" http://digs.by/10gU 1:08 PM Dec 15th from Digsby
  11. RT @JohnFMoore: Excellent post by @waband, the top 8 customer management trends for 2010: http://bit.ly/7EpcaY #crm #scrm #ssc 12:16 AM Dec 15th from TweetDeck
  12. @theMetz: #socialcustPaul Your clients can find the recording of the webinar here: http://bit.ly/4F0zv9 Thanks for passing it along! 10:39 AM Dec 14th from TweetDeck in reply to theMetz
  13. @GoToMeeting Great, thx for the response--does that work for you, @theMetz? 12:32 PM Dec 10th from Digsby in reply to GoToMeeting
  14. #socialcustPaul @aurorabrown Thanks for joining us, Aurora! Glad you enjoyed it and hope you got some great info. 12:23 PM Dec 10th from TweetDeck
  15. #socialcustPaul RT @wadepfeiffer: great webinar @ngeneracim. thanks @pgreenbe and @gonikhil. well done. 12:15 PM Dec 10th from TweetDeck
  16. #socialcustPaul ... and thanks for tweeting today's webinar @theMetz! We'll figure out how we can enable you to view it. :) 12:14 PM Dec 10th from TweetDeck
  17. #socialcustPaul Thanks for tweeting today's webinar @JohnFMoore @GCItechnologist @MaritaR @klrichardson @AllisonLBarker 12:13 PM Dec 10th from TweetDeck
  18. RT @linkedin_jobs: Account Executive (Inside Sales/Lead Generation) at @ngeneracim - Multiple Locations #in #jobs http://bit.ly/7ljM2c 12:07 PM Dec 10th from TweetDeck
  19. #socialcustPaul Have any questions? Send to ngovindaraj at ngenera.com, ginger.colon at 1to1.com, or paul-greenberg3 at comcast.net 12:05 PM Dec 10th from TweetDeck
  20. #socialcustPaul (via @pgreenbe) Don't forget to monitor sentiment--will help determine how to and who will deal with problem. 12:03 PM Dec 10th from TweetDeck
  • Name nGenera CIM
  • Location Deployed internationally
  • Web http://www.ngener...
  • Bio Global leader in next-generation customer experience solutions: Chat, Email, Knowledgebase, Phone, Click to Call, and more.
152 Following 155 Followers 4 Listed
Mark Tamis MyCustomer.com Kevin Richardson Marita Roebkes Dave Ploch Adam Metz Jeremiah Owyang Tweet CRM Musicnotes.com Jennifer Batley bobpeery Kevin McAllister Chris Bjorklund BabyMooCow Designs John Cabrera Hartmut Meissner dlowy SmartSymbols Rashmi Steve Douty Diane E. Spencer Suzanne Lee tammyerickson Simon Leung David Kozák John O'Brien MediaOn.com Cybernetics Infra Christophe Van Bael Paul Graham Focus Maritza Parra DougFirebaughSuccess Amanda Houck Susan Hash Maria E. Pavlatos