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MoleEnd

  1. We are looking into a new postcode lookup service, should be interesting and looks to be very inexpensive as well 10:06 AM Nov 12th from TweetDeck
  2. Adding Mole End order processing to their Actinic site has just persuaded a customer to cancel their move to EKM Power shop 3:27 AM Nov 10th from TweetDeck
  3. The first step in resolving a problem is to recognise the problem exists in the first place, once you have done that, the rest is easy 5:01 AM Nov 9th from TweetDeck
  4. @tutor2u Thanks Jim, that's very useful, I will take a close look at them later 4:44 AM Nov 9th from TweetDeck in reply to tutor2u
  5. Hi Jim @tutor2u What would you recommend @GetAdam for? Nice to see you on Twitter by the way :-) 4:08 AM Nov 9th from TweetDeck
  6. @tametheweb I always answer but you never get my replies, my support desk is on an Indian server might that be why? 1:41 AM Nov 9th from TweetDeck in reply to tametheweb
  7. Customer just took the time to call and thank me for some work I rushed out on Friday for them - how nice is that #nicepeoplestillexist 1:35 AM Nov 9th from TweetDeck
  8. New knowledge base article - Quick setup guide for Google base http://bit.ly/2HkCS5 1:29 AM Nov 9th from TweetDeck
  9. The key to support to me seems to be to make it so that people don't need it - have a top quality product with perfect documentation 12:49 AM Nov 9th from TweetDeck
  10. We are reviewing our software support systems this week - any good tips anyone? 12:05 AM Nov 9th from TweetDeck
  11. RT @snorestore:Can I just say, OSOP processed the overnight orders in a blink of an eye this morning. Now twiddling my thumbs - lovely! 1:14 AM Nov 6th from TweetDeck
  12. Our biggest site for 1stoporders MC is now live, 10 users/12000+ orders, Multi channel order processing -free trial here http://bit.ly/RGadU 4:17 AM Nov 3rd from TweetDeck
  13. Received a great comment from a customer today - One Stop is a really great product - in fact, according to James, "it's changed our lives"! 4:28 AM Oct 26th from TweetDeck
  14. Mole Ends new support guru Elaine is now officially trained - you will be getting far more sensible replies to your queries from now on 10:10 AM Oct 23rd from TweetDeck
  15. Customer on phone using my software illegally - should I support them? 1:47 AM Oct 22nd from TweetDeck
  16. But first .. as @suw would say .. tea 10:34 PM Oct 20th from TweetDeck
  17. First fix custom feeds completed, back to custom reports for a bit now 10:33 PM Oct 20th from TweetDeck
  18. We have two programmers here, Pat and Jan (me) - never ceases to amaze me how our solutions to technical problems are always so different 7:32 AM Oct 15th from TweetDeck
  19. I've just found out that apprenticeships are not limited to young people, anyone can do them but the funding goes to priority groups first 2:10 AM Oct 15th from TweetDeck
  20. Last minute ticket booked for http://bit.ly/2ATDGd #likeminds - anyone else going? 2:00 AM Oct 15th from TweetDeck