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  1. @tonygeer We are updating your Support Request, I see some clarification is needed! ^AJ
  2. Everything you want to know about DNS and more, by our own @chrislea on ThinkVitamin. http://bit.ly/lxi3g ^AJ
  3. @spatially MySQL is not down, if you are seeing problems please DM us your Support Request so we can offer help! ^AJ
  4. @alexbrooks That's really not a common thing, so I am sure something's being missed, here. What's the best # to have billing call you at?^JC
  5. @heatherbragg Could very well have been a network drop-out. Did you have any trouble reaching your site or mediatemple.net at that time? ^JC
  6. @heatherbragg We're not having any issues. Do you have a support request number I can take a look at? ^JC
  7. @mercurystate @hashphp We're evaluating an AC option allowing you to choose to have PHP 4 or 5 as your default, but no ETA or guarantee ^JC
  8. @iconzaru go ahead and try it now, your django sites are now loading. Let us know if there are any further questions. ^FE
  9. @iconza we have one of our System Engineers taking a look at this issue. I'll update your support request once we have more info. ^FE
  10. @hugsformonsters can you please open a support request with information on the types of issues that you are seeing. ^FE
  11. @joethepeacock Pls open a Support Request explaining the problem , and include the full email and headers so we can take a look. ^AJ
  12. @rustygrim We respond to Support Request within 24 hours per http://tr.im/sI8b but if you DM us the Support Request # we'll peak sooner ^AJ
  13. @designcarter Noted! Thank you for your feedback. ^AJ
  14. @spencerwyatt Unfortunately it's not an option 4 new domains default to php5. I'll happily to submit a feature request on your behalf.^AJ
  15. @cblawton Unfortunately it's a peak call time, if it isn't urgent open a request or call later in the day. DM the request # I'll peek now^AJ
  16. @GovPartners if you DM us your Support Request numbers I'd be happy to have our techs take a peek momentarily! ^AJ
  17. @alistairholt It is likely that 5.2.6 was the up-to-date version when the Cluster was built, but to get a def answer pls open a request.^AJ
  18. @neardark Our phone support is up, we're happy to take a look at what you submitted shortly if you DM us your Support Request #. ^AJ
  19. @ejc ... be helpful because it's not happening, please do so anyway, and update anytime you see that problem, a pattern may emerge. ^AJ
  20. @ejc If you can't open one (because of AccountCenter availability) it's probably a connectivity issue, if you just don't think it'll ...^AJ