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Medallia

  1. 2010 Customer Service Champs from Businessweek - 40% of top 5 use Medallia company-wide http://post.ly/POue 10:03 AM Feb 24th via Posterous
  2. Three Olympic turnaround moves from a coach who knows http://post.ly/OQel 7:25 AM Feb 19th via Posterous
  3. Three Olympic turnaround moves from a coach who knows http://post.ly/OQel 3:43 PM Feb 18th via Posterous
  4. RT @Emotivebrand: Thousands of times a day, the way your business makes others feel, shapes your brand's reputation for better/worse. Ma ... 11:57 AM Feb 12th via web
  5. Cafés, Spain, and Customer Experience: A Perspective from Gen Y http://post.ly/NDF3 9:14 AM Feb 11th via Posterous
  6. Customer experience leaders outperform on shareholder value - more evidence http://post.ly/Mulq 7:35 AM Feb 9th via Posterous
  7. RT @tom_peters: Character. Thoughtfulness. Kindness. Decency. Generosity. Caring. These are all "P&L" words-not soft ideas. 12:23 AM Feb 9th via web
  8. 4 lessons for delivering a great experience - the Target ClearRx story http://post.ly/Mk0S 9:21 AM Feb 8th via Posterous
  9. Pella Windows creates a fan 9 years later http://post.ly/MH7N 10:22 AM Feb 5th via Posterous
  10. RT @tom_peters: Rem: XFX ... cross-functional Excellence ... is unequivocally competitive advantage #1. 10:28 PM Feb 4th via web
  11. Let the baristas do more than just serve coffee - what we can learn from Starbucks http://post.ly/M1nm 8:50 AM Feb 4th via Posterous
  12. RT @ChipConley: my new edition of PEAK comes out next wk w/ a Foreword from Tony Hseih, a 2010 Preface, & many updated thoughts based up ... 11:29 PM Feb 3rd via web
  13. RT @ChipConley: read early version of Zappos' CEO Tony Hsieh's "Delivering Happiness" to give him a blurb...it's looking good...order ea ... 11:29 PM Feb 3rd via web
  14. Why being a call center agent is sometimes hard :) http://post.ly/LuiF 7:48 AM Feb 3rd via Posterous
  15. Everything Jeff Bezos of Amazon knows - (Medallia favorite): http://post.ly/LkaL 8:35 AM Feb 2nd via Posterous
  16. RT @tom_peters: Success stems from fabulous relationships, not fabulous strategies. (That's about 96.387% true.) 11:15 AM Feb 1st via web
  17. The power of focus - 3 characteristics of growth strategies that succeed http://post.ly/LWwQ 8:49 AM Feb 1st via Posterous
  18. @tom_peters Have you read "Profit from the Core" by Chris Zook of Bain? http://bit.ly/9yVVK1 4:33 PM Jan 31st via web in reply to tom_peters
  19. @TechCrunch Do any Foursquare users use Windows Mobile? 12:01 PM Jan 29th via web in reply to TechCrunch
  20. RT @gholzrichter: New frontier in BI : Real-time Consumer Intelligence, last mile interface between the company and customer. @Medallia ... 9:48 AM Jan 29th via web
  • Name Medallia
  • Location Menlo Park, CA, USA
  • Web http://medallia.com
  • Bio We develop web based software that gets every person in a company focused on improving the customer experience. Many great companies you know use Medallia.
202 Following 190 Followers 2 Listed
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