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mbuzina

  1. Just wrote an article about 10 steps to process design "heaven". At least some good instructions http://bit.ly/10StepProc 12:59 PM Jul 16th from web
  2. How to tell s.o. that he sucks @ s.th. without breaking business relationship? 2:19 AM Jul 10th from web
  3. Just discussing who may request reports and who should clear them in #itil #processes for large client. 1:43 AM Jul 10th from web
  4. I have just received my results on the ITIL service manager bridge. I am now officially an #itilexpert (http://bit.ly/itilexpert) 8:03 AM Jul 7th from web
  5. Currently thinking about improvements of my companies web 4:37 AM Jul 2nd from web
  6. talking with matthias 12:43 AM Jul 2nd from web