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libraryh3lp

  1. Intermittent problems at Rackspace (our provider) this morning. May not be noticeable for everyone. 5:58 AM Dec 1st from web
  2. @chabotlibrary Admin site seems OK to me... Please send specific error message to me in email (psessoms@gmail.com). 10:17 AM Nov 30th from web
  3. All done with Google Talk. Should be working dandy. 8:31 AM Nov 22nd from web
  4. Working on Google Talk gateway this morning. Will update when we're done. 7:08 AM Nov 22nd from web
  5. Tried to update SSL cert this a.m. but Pidgin/Meebo didn't like upgrade. Rolled back to old one. If you couldn't connect earlier, try again. 7:14 AM Nov 15th from web
  6. Restarted presence service an hour or two ago while on the road. Everyone's queues should be correct now. 3:13 PM Nov 14th from web
  7. @michellehudson should be back up -- had to restart presence service while we were on the road. 3:12 PM Nov 14th from web in reply to michellehudson
  8. @jelee Yep, annoying. It's already on our internal buglist of stuff to fix for the next webchat release (sorry, no eta. it's a big system.) 3:55 PM Nov 12th from web in reply to jelee
  9. Tentative all-clear. Cloud servers scaled up successfully; things look good so far. Librarians need to reconnect, especially webchat users. 3:05 PM Nov 11th from web
  10. We have just outgrown current server configurations. Rebuilding new cloud servers. Will tweet again when we're back up later today. 2:17 PM Nov 11th from web
  11. working on problem recurrence... 1:03 PM Nov 11th from web
  12. Restarting Jabber server to fix problem. External clients will auto-reconnect. Webchat client users may have to toggle status. Sorry! 12:42 PM Nov 11th from web
  13. diagnosing/fixing problem... 12:21 PM Nov 11th from web
  14. Restarted presence service. If your presence is wrong, recheck in 5 min. 6:22 AM Nov 3rd from web
  15. Google Talk gateway back online. 11:50 AM Oct 29th from web
  16. Google Talk gateway getting upgraded today. It's offline right now but will be back soon. 6:21 AM Oct 29th from web
  17. @typealibrarian Should be fixed now. If your tests still don't work, restart browser (details on why: http://bit.ly/1rxrIE). 8:56 AM Oct 28th from web
  18. Restarting Jabber server to fix problem w/new chats. External clients will auto-reconnect. Webchat client users may have to toggle status. 8:24 AM Oct 28th from web
  19. @thecorkboard Try wicked CSS hack from shared skin #11137. Still can't get recv border to complete but is improvement. Weird issue! 1:01 PM Oct 27th from web
  20. @thecorkboard Freaky! Can't duplicate w/ Opera 10.00 (XP). Is this will all libh3lp widgets, or is that one customized? Have URL? 11:04 AM Oct 27th from web