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Learn how Baldwin County is delivering quality info and superior customer service through its call center on webinar: http://bit.ly/3cKTCY 6:44 AM Nov 3rd from web
Hear from Baldwin County live on webinar, "Knowledge is King in Baldwin County - A Call Center Case Study" - http://bit.ly/3cKTCY 6:43 AM Nov 3rd from web
Lagan has once again been awarded the Deloitte Fast 50 -- 9 years in a row and counting -- http://www.deloitte.co.uk/f... 11:17 AM Oct 19th from web
Lagan was one of eight software suppliers evaluated in Gartner's MarketScope report, and received a “Strong Positive” rating. 4:57 AM Oct 8th from web
Lagan Receives “Strong Positive” rating again in Gartner's Local Government CRM Products MarketScope Report: Download: www.lagan.com 4:56 AM Oct 8th from web
The buzz at APHSA's ISM event is all things call center. Download our Human Services Call Center brochure to see why: http://bit.ly/DBfdt 6:42 AM Sep 1st from web
South Ayrshire Council becomes the 15th Scottish council to adopt Lagan: http://bit.ly/dbPvr 8:05 AM Aug 20th from web
Ben Brownlee of Oxford City Council: "...we can [now] give our customers a better level of service , drive efficiencies and cut costs.” 8:04 AM Aug 20th from web
Oxford City Council implements joint Lagan and NDL solution: http://bit.ly/4Dtf2u 8:00 AM Aug 20th from web
Mobile connectivity allows case workers to spend more time with clients and less time doing paperwork http://www.lagan.com/Lagan_... 7:59 AM Aug 20th from web
Learn more about Lagan Mobile, a new application that will extend the functionality of Lagan Human Services to case workers in the field. 7:58 AM Aug 20th from web
Lagan Reports Record Financial Performance for Q1 FY2010 - Demand for ECM Software Drives Strong Performance - http://bit.ly/nrVYW 8:03 AM Aug 14th from web
Want to see a new affordable 311 solution in action? See Lagan at GMIS International in Newport, RI next week: http://bit.ly/25PvpE 7:28 AM Aug 14th from web
Govtech.com praises the "San Francisco Tweet" where SF locals tweet to the city's Lagan Powered 311 call center at www.sfgov.org/site/sf311 12:30 PM Jul 23rd from web
Register for this week's Lagan UK webinar, "Pragmatic Integration to Deliver Cost Savings and Improved Customer Satisfaction" www.lagan.com 9:24 AM Jul 14th from web
NI 14 – now that you have measured avoidable contact it's time to start reducing it. Download the Lagan NI 14 Guide - http://bit.ly/XZ1rt 9:20 AM Jul 14th from web
Lagan customer, Tristar Homes, featured in Housing Technology magazine this week - http://bit.ly/16fR88 9:18 AM Jul 14th from web
Tech-savvy aides in Boston enter the age of mobile gadgetry with their new "killer iPhone app" for Citizen Connect - http://bit.ly/q4xkl 5:31 AM Jul 13th from web
Beyond typical - use 311 for: disaster recovery, tourism & economic development, community policing, backup to 911 - http://bit.ly/PPcNj 8:38 AM Jul 9th from web
"Citizens are asking that city govs be more accountable for their performance. 311 & CRM are citical for this achievement." Minneapoils 311 8:35 AM Jul 9th from web

Name Lagan ECM
Location Bethesda, MD
Web http://www.lagan.com
Bio Lagan industry news for: 311 Call Centers, Local Government CRM, Social Housing, Adult Protective Services, Human Services Case Management & Adult Social Care.