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kpearlson

  1. RT @marciamarcia: Offended when someone Tweets during my speech? NO! I'm offended when they fall asleep. Tweeting=distributed engagement.
  2. @katmandelstein thanks! found the great slides from @dawnl from #smbaustin. Thanks for the URL
  3. #followFriday @lcarrillo @nfrodom1 @nsmithmorgan @konsynski @bryanperson @dawnl @tweetoe @gyehuda @abbielundberg
  4. @BryanPerson where are the slides from #smbaustin @dawnL from yesterday? not sure what to search on slideshare
  5. @DawnL great preso today. where did you say you posted the slide deck? Can't wait to try the tool(s) you discussed.
  6. RT @robquig: Great info at #SMBAustin. I highly recommend attending one of these. Thanks @dawnl and @bryanperson! Agree
  7. #smbaustin @tweetoe says gain acceptance by drinking koolaid. Build something internal and start the buzz as knowledge grows
  8. #smbaustin good place to start and build momentum-build a closed group. It's low risk and makes mbers feel special
  9. #smbaustin needs to be valued and part of culture to really take off. @dawnl
  10. #smbaustin someone says your company sucks? Don't take the bait. Engage in other places were you can really fix something
  11. #smbaustin don't hawk your goods to the community. Be a value add. @dawnl
  12. #smbaustin keeping the same person as the voice of the community builds relationships.
  13. #smbaustin @dawnl says community is great way to provide support. But community doesn't solve all business probs
  14. #smbaustin @dawnl need to move something on their scorecard to be seen as successful
  15. #smbaustin @dawnl little things count. Know your community. Send personal emails of thank you
  16. #smbaustin @dawnl created straw list I'm metrics. Good starting point if you don't know what to measure
  17. @dawnl do one tool at a time. When get traction, pull out subset and create new one. Big empty spaces are scary #smbaustin
  18. #smbaustin @dawnl says be careful not to commit to everything or you'll fail
  19. #smbaustin scooter store case about building communities.
  20. Defining business need for community necessary to priortize what to do and what to measure #smbaustin