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johncass

  1. American customer satisfaction index Q1 2009 http://is.gd/1odZq
  2. wondering if there are any stats, regarding cust satisfaction for re GM/Ford for last 20 years?
  3. good conversation and I think resolution between @chrisbrogan & @maggielmcg http://is.gd/1oc7B
  4. @crimsonhexagon thanks so much, if you liked that one, what about this one http://is.gd/1obXo
  5. At the old state house waiting for reading of declaration of independence boston
  6. @SoCooLBob this curmudgeon rating might be of interest to you, on the topic of civility http://is.gd/1mMnJ there was also Jen McClure's post
  7. @maggielmcg curious to know where you'd rate on the curmudgeon rating? http://is.gd/1mMnJ :-)
  8. civility in online communications comes when we realize that we probably only understand 25% of what the other person is meaning!
  9. interesting interaction between @chrisbrogan & @maggieimcg http://is.gd/1mGiz reminds me of a reaction on one of my posts http://is.gd/1mGvS
  10. One interview today, into the second round.
  11. RE: @maxkalehoff Good post, it helps to inspire people not to be afraid of providing constructive criticism if given per… http://disq.us/tdb
  12. Retweeting @cbensen: slide deck from my Enterprise 2.0 workshop - Redefine Customer Comm http://tinyurl.com/mnu667
  13. @followfriday @ambal, @cargillcreative, @carissao
  14. Retweeting @Eloqua: We're on the hunt for an Enterprise Product Marketing Manager in Boston. Go to http://bit.ly/rUxeB
  15. @ClickDocuments thanks for the RT about the content marketing article.
  16. @pjdixon77 thanks for the RT>
  17. @r_c thanks for the post on PR Week and the RT.
  18. Blogging ' Autos, Social Media & Pitchmen: An Interview With Peter Drakulich' http://bit.ly/FYKWT
  19. @rwhisman thanks Rex!
  20. @LTbrandstrategy thanks Lauren, much appreciated!