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jkottcamp

  1. Just read a great article in Adage, Why Digital Agencies are indeed ready to lead, http://bit.ly/1lksRT
  2. Looking forward to seeing everyone at the SDMA "Feeling Lucky" event tonight at Lucky Strike in Bellevue, come join us www.sdma.org
  3. Wilson and I just got carded at wolfgang pucks at ORD trying to order a glass of wine
  4. If your results are flat, it's time to look for another agency #fcf09
  5. Best buy looks outside their agency roster to keep pace with them and bring new ideas #fcf09
  6. Both agency and corp Marketers agree that agencies have to be strategic partners and must include digital #fcf09
  7. How do agencies fit into the multiple-channel world? #fcf09
  8. Had a great chat with Harley manning on agency role in organizational and cultural change to drive enhanced customer experiences #fcf09
  9. Most brands are better at making promises than keeping them #fcf09
  10. Customer experience can be a series of little things; failures or...? #fcf09
  11. Information, transaction and help are the 3 reasons people come to the web according to forrester #fcf09
  12. 800,000 peopled attended Windows launch parties #fcf09
  13. Microsoft launched a great new social media hub that captures feeds across social media #fcf09
  14. Microft is using it's new retail store to connect with customers and learn from that engagement using CRM #fcf09
  15. Microsft windows has moved it's NPS score from 30 to almost 90 with new brand approach #fcf09
  16. Microsoft was willing to a big risk by re-inventing the brand, Windows #fcf09
  17. Brad brooks who heads Windows for Microsft is talking about digital. Ascentium is proud to be at the center of that digital strategy #fcf09
  18. Lots of agencies and companies have marketing strategists but how many have customer strategists? #fcf09
  19. It takes human interaction to be able to listen to both online and offline multiple channels from all sources #fcf09
  20. @JohnSong listening to a great forrester presentation from suresh vital that talks about integrating online and offline