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RT @DanielPink: Amazon.com sold as many Michael Jackson albums in the 24 hours after his death as in the previous 11 years. (via @FT)9:16 AM Jul 1stfrom TweetDeck
BioCo-author, Creating Customer Evangelists, Citizen Marketers, Church of the Customer blog, co-founder, Society for Word of Mouth, Pittsburgh Steelers fanatic