InteractiveSoft
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If you're attending the ETA's Leadership Forum in New York, find us to discuss our solutions for electronic payment providers.
7:53 AM Oct 5th
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Visit us at the ATA show in New Orleans. Anne and Loyd would love to see you. Drop by and you could win an iPod Touch.
7:51 AM Oct 5th
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Is Social Media the Next Frontier for BPM Suites?
7:48 AM Oct 5th
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New web site upgrade launched today - check it out:
10:14 AM Sep 14th
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The Third Wave: Book billed as the 1st "authoritative analysis of how BPM changes everything and what that means."
12:05 PM Aug 25th
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Time to play taps for BPM? Some say so.
6:50 AM Aug 20th
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Bam! Whack! Poff! WebSphere vs. .NET: IBM and Microsoft Go Head to Head
6:40 AM Aug 20th
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Retweet @ stretch it out, desk riders! With thanks to the Mayo Clinic:
11:46 AM Aug 19th
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Our own Fred White blogs about Human-Facing BPM instead of human-centric BPM.
11:51 AM Aug 4th
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Closing the Loop on BPM:
12:13 PM Jul 22nd
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Forrester vs. Gartner regarding Human-Centric BPM, according to Sandy Kemsley.
11:03 AM Jul 22nd
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Colin Teubner on "What You Need to Know About Human-Centric BPM."
7:55 AM Jul 22nd
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ACA Convention is over - great show. We enjoyed seeing everyone there and look forward to future conversations.
7:36 AM Jul 16th
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- The Interactive Softworks booth at the ACA show inside the Wynn Hotel in Vegas.
9:33 AM Jul 14th
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Here are some pics from the ACA show -
7:56 AM Jul 14th
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Attending the ACA International Convention at the Wynn in Vegas. Drop by and visit Fred & Anne at booth #306.
6:55 AM Jul 14th
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No exactly new, but compare these Top 20 call center metrics from 2006 with your current metrics:
9:25 AM Mar 6th
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Best Practices in call center employee retention - our podcast with Penny Reynolds from the Call Center School:
2:05 PM Mar 3rd
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A single, unified application interface for contact center agents - podcast from Interactive Softworks:
5:34 AM Mar 2nd
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Right party contact via smart outbound IVR. Collections firms will eat this up. Older podcast-but still relevant:
11:48 AM Feb 25th
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- Name InteractiveSoft
- Location USA
- Web http://www.intera...
- Bio Interactions Delivered™. Customer Interaction Management for customer-centric companies: Enterprise Marketing Platform & Call Center Telephony Platform.
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