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One bad tweet, FB posting etc. costs 30 customers survey says. Bad comment reaches 45, 2/3 of who will avoid co./service http://ow.ly/FUoN8:33 AM Nov 26thfrom HootSuite
@TomHCAnderson speaking about Social Network Research at ESOMAR in Chicago at 2:30 and moderating keynote with Facebook and Linkedin #MR6:06 AM Oct 27thfrom web