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indiyoung

  1. Mental model workshop slides: I'm getting good at explaining diff between combing transcripts & grouping behaviors. http://bit.ly/15anvA
  2. Lots of organizations design experiences that infuriate instead of help. Studying human passions helps. Tell your boss! http://bit.ly/473qJ4
  3. For Mac users: you can generate mental model diagrams automatically using Omni tools. Here's how: http://bit.ly/m0iHH
  4. Oxymoron: "Scientific Survey" http://bit.ly/2hNlAC
  5. @jmspool @andrewcrow If we create segments that are behavioral, it's a lot easier when you get to designing. #mentalmodels
  6. Managing director of www.optimalsort.com called from NZ to resolve boo-boo we had with a recent card sort. Pleased he called!
  7. Using leftover packing paper from Eric & Gaby's move for sketching design ideas. It's the perfect size!
  8. Just in time for Halloween: I get to brew up personas in @bcolbow's comic: http://bit.ly/7nf4r
  9. OH: "I would have been here earlier, but i got stuck behind a wild turkey on the one-lane bridge" @ericfain on his way to a design mtg here
  10. Congrats to @brandonschauer for appearing in the "21 who will change biz" list, tho tied to design thinking, am not sure he wants congrats
  11. Interesting conversation today with @cperfetti about little "refresher" podcasts that are quick and to the point
  12. Congratulations to @virtualr and team on the completion of the mental models!
  13. Charles Schwab always has the nicest, most human people at their call center. I love doing business with them!
  14. Sarah Jones does personas on stage. In creating a persona, she says, "I'm falling in love with a new person every time" #uxweek
  15. am skipping first day of UX Week due to jetlag, a bursting inbox, and a mountain of laundry. Will be there the rest of the week.
  16. Finished with workshop in Barcelona. Today, I tour the city and eat Catalan food!
  17. @ my new followers in Barcelona: how would you say "mental models" in Spanish? In Catalan? "modelos mentales?"
  18. diseño, rediseño (design/redesign), entrevista (interview), I learn Spanish words for working in diseño centrado en personas
  19. Beautiful view of the Alps from the plane today on my way to Barcelona.
  20. Divide work among team by personality. Hindu deities guide @virtualr. Kali rips patterns into new realities. Brahma refines labels. 2 Zen!