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ImpactLearning

  1. From the archives - Making Training Stick ow.ly/b3hoR #hr #cctr #custserv about 1 hour ago via HootSuite
  2. So You Want to Become a Customer Service Leader ow.ly/b00jL by @MKCallConsult #custserv #business #leadership about 3 hours ago via HootSuite
  3. FCR and Customer Satisfaction: A Match Made in Heaven ow.ly/aYtUA #cctr about 5 hours ago via HootSuite
  4. Employee Retention: Y You Need a Strategy ow.ly/b2VyQ #esat #training #custserv about 6 hours ago via HootSuite
  5. Sign up! Troubleshooting: A Case Study in Improving Customer Satisfaction Thurs May 24th 10am PT/1pm ET ow.ly/aVKqR #cxo #crm about 7 hours ago via HootSuite
  6. To Improve Customer Satisfaction, Memorize These 3 Principles of #esat ow.ly/b2X9Q #custsat #csat about 7 hours ago via HootSuite
  7. The Importance of Management Coaching ow.ly/9T1ly #cctr #custserv about 8 hours ago via HootSuite
  8. Having Trouble Hiring Inside Sales Reps? Here’s an Idea ow.ly/1jXHCl about 9 hours ago via HootSuite
  9. Call Center Coaching: 5 More Tips to Ensure Your Success ow.ly/b2W4c #cctr #custserv about 9 hours ago via HootSuite
  10. Call Center Coaching — How Far Do Responsibilities Go? ow.ly/b2W7T #cctr #custserv about 10 hours ago via HootSuite
  11. Customer Service That "Wows" ow.ly/b2XCr #custserv #custexp about 11 hours ago via HootSuite
  12. Is it Time to Add Blogging as a New Core Sales Competency? ow.ly/1jXpL0 about 12 hours ago via HootSuite
  13. RT @fonolo: The Customer Service Daily is out! bit.ly/K1C05s ▸ Top stories today via @ImpactLearning @jen_slaughter about 12 hours ago via HootSuite
  14. @fonolo Thanks for the mention! about 12 hours ago via HootSuite in reply to fonolo
  15. Benefits of Social Customer Service via @ccduarte ow.ly/b03DG #socserv #custserv #cctr #smm about 12 hours ago via HootSuite
  16. The Role of First-Call-Resolution in Customer Satisfaction ow.ly/aHKAL #cctr #custserv #crm about 13 hours ago via HootSuite
  17. Increase customer satisfaction with customer service training for your employees! impactlearning.com/solutions/trai… #custserv #crm #cctr about 13 hours ago via web
  18. Tips for Answering Customer Questions With Style ow.ly/aYtE8 #cctr #custserv about 14 hours ago via HootSuite
  19. @mardemir Thanks for sharing our post! Have a great day! about 14 hours ago via HootSuite in reply to MardeMir
  20. @russlol Thanks for sharing our post! about 14 hours ago via HootSuite in reply to RussLoL
  • Name Impact Learning
  • Location California
  • Web http://www.impact...
  • Bio #CustServ and #Sales training solutions provider specializing in communication skills and leadership development. TSIA strategic partner and CompTIA partner.
2,000 Following 1,515 Followers 81 Listed
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