Get short, timely messages from Impact Learning.

Twitter is a rich source of instantly updated information. It's easy to stay updated on an incredibly wide variety of topics. Join today and follow @ImpactLearning.

Get updates via SMS by texting follow ImpactLearning to 40404 in the United States
Codes for other countries

Country	Code	For customers of
Two-way (sending and receiving) short codes:
Australia	0198089488 Telstra
Canada	21212 (any)
United Kingdom	86444 Vodafone, Orange, 3, O2
Indonesia	89887 AXIS, 3, Telkomsel
Ireland	51210 O2
India	53000 Bharti Airtel, Videocon
Jordan	90903 Zain
New Zealand	8987 Vodafone, Telecom NZ
United States	40404 (any)

ImpactLearning

BBC News - The myth of the eight-hour sleep bbc.in/zkeu31 about 2 hours ago via Tweet Button
Customer Experience Expectations Have Changed in our Always-Connected World | Impact bit.ly/sHZww7 #custserv about 2 hours ago via TweetMeme
VIDEO: HP Software TSIA certification testimonial ow.ly/9b8T6 cc: @TSIACommunity @TSIAConferences #custserv about 3 hours ago via HootSuite
7 Tips for Coaching Difficult Employees bit.ly/Agw7rx #hr #leadership #coaching about 6 hours ago via HootSuite
Is There an App for That? Tailoring Customer Service for Mobile Devices bit.ly/ykqcm3 #app #sm #tech #crm about 7 hours ago via TweetMeme
VIDEO: HP Software TSIA certification testimonial ow.ly/9b8T6 cc: @TSIACommunity @TSIAConferences #custserv #cxo about 9 hours ago via HootSuite
Tips For Writing Professional Emails bit.ly/wUt9qn #custserv #tips about 10 hours ago via HootSuite
FREE DOWNLOAD: To Improve Customer Satisfaction, Memorize These 3 Principles of Employee Satisfaction bit.ly/wjo2MF #custserv 2:33 PM Feb 21st via TweetMeme
Tips For Writing Professional Emails bit.ly/x0SOqF #custserv 11:57 AM Feb 21st via twitterfeed
Emotion Anyone? What Great Customer Experience & Tennis May Have in Common bit.ly/zvYrrz via @customerthink 11:52 AM Feb 21st via twitterfeed
RT @valaafshar Proactive customer service using #CRM predictive analytics - my presentation [start minute 23] bit.ly/xld1Ep #custserv 11:25 AM Feb 21st via HootSuite
Internal Customer Service: Satisfied Employees Create Satisfied Customers bit.ly/vup1yI #custserv #esat #hr 11:23 AM Feb 21st via TweetMeme
Tips For Writing Professional Emails bit.ly/wUt9qn #custserv #tips 10:28 AM Feb 21st via HootSuite
12 Management Skills All Great Bosses Must Have bit.ly/uxyfWt #custserv #leadership 10:13 AM Feb 21st via TweetMeme
FCR and Customer Satisfaction: A Match Made in Heaven bit.ly/tBpX16 #custserv 10:00 AM Feb 21st via HootSuite
Tips For Writing Professional Emails bit.ly/wUt9qn #custserv #tips #hr #email 9:05 AM Feb 21st via TweetMeme
RT @wisecrow1: RT @annettefranz: 50 Facts about Customer Experience returnonbehavior.com/2010/10/50-fac… via @TeleFaction #cx #cxo #cem #custserv 7:46 AM Feb 21st via HootSuite
VIDEO: HP Software TSIA certification testimonial ow.ly/9b8T6 cc: @TSIACommunity @TSIAConferences #custserv #cxo 7:04 AM Feb 21st via HootSuite
@usefulfeedback Thanks for the mention! 6:33 AM Feb 21st via HootSuite in reply to UsefulFeedback
Do we understand loyalty programs? bit.ly/yiy58M via @customerthink 11:49 PM Feb 20th via twitterfeed

Name Impact Learning
Location California
Web http://www.impact...
Bio #CustServ and #Sales training solutions provider specializing in communication skills and leadership development. TSIA strategic partner and CompTIA partner.