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iCustExp

  1. Exploiting your business assets to win the hearts and minds of your customers: How to regard your business assets... http://bit.ly/ScwLp 1:00 PM Oct 6th from Facebook
  2. The "post-recession" consumer: Latest research points to a savvy, value conscious “post-recession” consumer, whose... http://bit.ly/jMt5f 12:59 PM Oct 6th from Facebook
  3. "Leveraging your business assets to secure customer loyalty", written by iCustomerExperience, published by Utility Week - coming soon 9:31 AM Aug 30th from web
  4. iCustomerExperience proposition overview http://tinyurl.com/meo4b2 5:15 AM Aug 6th from web
  5. About to launch the "Rant or Rave" application for Facebook! 8:46 AM Aug 4th from web
  6. Just blogged about the importance of benchmarking customer experience - http://www.icustomerexperience.com/resourcecentre/blog.aspx 11:07 AM Jul 2nd from web
  7. Two client meetings, two partner meetings ... and a whopping 27 degrees!!! 7:44 AM Jun 29th from web
  8. "CFOs not customer facing; not interested in customer experience". What? http://www.icustomerexperience.com/resourcecentre/blog.aspx 12:13 PM Jun 21st from web
  9. Working on custom survey for financial sector client. 1:42 PM Jun 18th from web
  10. Excited to see so much traffic to the iCustomerExperience presentation and voice over! www.iCustomerExperience.com/Presentation 11:51 AM Jun 9th from web
  11. iCustomerExperience's "Hierarchy of Customer-perceived Needs and Emotional States" methodology framework now completed. 10:45 AM May 26th from web
  12. iCustomerExperience presentation "finally" up and running - access it via www.iCustomerExperience.com/Presentation. Requires Flash. Enjoy! 4:21 AM May 15th from web
  13. iCustomerExperience brochure now available from http://bit.ly/3rUKjo 1:16 PM May 14th from web
  14. Customer experience needs to be measured according to the customer's perception of value, not what the company thinks it is or should be. 1:15 PM May 14th from web
  15. Thinking that positive customer experiences need to be consistant not occasional. 1:13 PM May 14th from web
  • Name iCustomerExperience
  • Location United Kingdom
  • Web http://www.iCusto...
  • Bio Dedicated to helping companies measure, benchmark and improve their performance in the domain of customer experience
4 Following 18 Followers 1 Listed
Anton Koulakovskii Bruce Temkin Customer Experience Customer Experience