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  1. @marie_paris Thanks for the info... I'll check that out. So many business books say a lot without saying anything.
  2. RT @LeeCockerell "I am thankful that I am not a turkey": a leadership lesson - http://bit.ly/6SeLsh
  3. So many management books, and so many are useless. How do you find the good ones? http://pic.gd/8931bc
  4. There's a difference between finding the "best person" and the "best person for the job". More: http://bit.ly/4rgDoS
  5. There's a difference between finding the "best person" and the "best person for the job". More: http://bit.ly/4rgDoS
  6. TripAdvisor Business Listings - Should you take the plunge? http://bit.ly/1KrEZK
  7. No conclusive evidence that it does any good, yet here they go: Maryland county to require menu labeling http://bit.ly/F7y0z
  8. TripAdvisor announced "Business Listings" in an email today. Here's where I think they went wrong... http://bit.ly/1KrEZK
  9. @barbdelollis TA should give URL free for 30 days. If evidence of a strong TA -> site ->booking rate, hotels will pay. If not, forget it.
  10. RT @barbdelollis: Exclusive: As Holiday Inn chain completes makeover, execs eye even more changes. See what they're reviewing - http://b ...
  11. Great leadership is "doing what has to be done, when it has to be done, whether you like it or not, and whether they like it or not" -unknwn
  12. Success in the hospitality industry today comes from "doing simple things, flawlessly." Read More: http://bit.ly/2Kbmbs
  13. I had a BLT today without the "T". Lesson: know what you can successfully cut out, and what you can't...
  14. I called somebody working his 1st shift w/ us by the wrong name tonight. He had a nametag. "Not paying attention" is best done when alone...
  15. RT @OC_Monica: Top superstitions around the world (interesting read) http://bit.ly/piP18 #travel
  16. Are you involved with your company and industry on both global and local levels? Read more: http://wp.me/prNKG-ah
  17. "A person who is nice to you but rude to the watiter is not a nice person." - Bill Swanson, CEO, Raytheon
  18. @HIEMcDonough Thank you! Every so often I think of something intelligent to say. Hope all is well in McDonough.
  19. As a leader, you’re going to run into a 100 different problems every day. Your job is to find the one problem that’s causing the other 100.
  20. "Putting out fires" is a terrible long-term strategy for dealing with problems in your business. Read more: http://wp.me/prNKG-ab