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  1. Contextual messaging should also consider your prospect’s personal agenda and their company’s strategic goals.
  2. Tap into business and industry trends as well as cultural and social memes of the moment to stand out and be salient.
  3. Give SRs talking points about customer burning platforms, competitive sell-against soundbites and objection-busters.
  4. When developing messaging, make sure you own a clear, distinctive position and are skating to the puck.
  5. Relevance is also multidimensional. Messaging should be customer- and situation-centered AND have strategic context.
  6. Relevance is relative; build customer snapshots for Sales that make explicit how you think your customers think.
  7. Which aspects of relevance do you consider when building messaging? How do you weight them?
  8. Package your messaging so it’s actionable – at the end of the day, you want people to be able to DO something with it.
  9. Help SRs respond optimally by aligning messages to the solutions they lead with and framing value in the current context of prospects.
  10. Sales adds context to marketing messages around relationship status, purchase history, brand perception, competitors, decision catalysts.
  11. Marketing has long versioned messaging by industry, function and title. What aspects is sales adding to your message?
  12. Puncture auto-pilot and be relevant to your customers by speaking in context of their needs rather than your product.
  13. Rethink messaging beyond the static, rigid, formulaic, product-centered messaging of the past.
  14. What sales wants from mktg is the truth about how your co. can “make the pitch” and deliver on promises. What blocks truth in your org?
  15. Sales and marketing must share perspective and priorities for sales to be adequately equipped for situational grasp and optimal response.
  16. Changing frames helps with sales obstacles, too. Start with customer visits to get fresh context. http://bit.ly/NmqMP
  17. What’s hardest for your company: being relevant to customers, different from competitors, or aligned within your organization?
  18. Help sales grasp the situation and respond on-the-fly with insight about the 3 C’s: customers, competitors, and your capability.
  19. Here’s what makes a great sales rep: Their ability to develop situational grasp and determine optimal response on the fly.
  20. @MillerHeiman Irrelevant messages make it hard to break in. Sales must talk in context of customer’s burning platforms and alternatives.