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gailsturgess

  1. Our new website is UP and almost going. Few glitches to still sort out. Have a look - your input is valued. ow.ly/aGaQl
  2. Women are good for business | IT-Online ow.ly/anS0g
  3. Sorry - make that 27 months. Still averages at 2.8 times a month!
  4. To put @kulula experience into perspective - have travelled 77 times in past 15 month, >90% with Kulula! Do they know? Do they care?...
  5. Yay! Finally leaving @kulula MN465. Just over 2 hours late!
  6. This has to be the most unpleasant flying experience I've EVER had. @kulula flight staff irratible and rude after our LONG wait. NOT to...
  7. Now cabin assistance SINGULARLY unhelpful on MUCH delayed @kulula MN465!!!!
  8. @kulula MN465 even been taken off the notice board!! So paying customers STILL don't know what's going on. UNACCEPTABLE!!!!
  9. No explanation, no nothing!!! A flight full of paying customers waiting for @kulula. It's just unacceptable!
  10. It's now 18h31 and STILL no sign of boarding @kulula any time soon for 17h10 flight. Hey - isn't @kulula fun!!!!
  11. I propose a penalty system for airlines. If they overbook or are late for 'operational' reasons, 50% off the airfare of passengers. What...
  12. @kulula sucks AGAIN - the very next day! Return flight delayed 1.5 hrs. @kulula is unreliable, arrogant and no respect for customers!
  13. @kulula sucks AGAIN - one day later! Return flight delayed 1.5 hrs. @kulula unreliable, arrogant + don't care about customers.
  14. And voucher can only be used on a @kulula flight - not doing that - double insult!!
  15. @kulula overbooked - caused lots to miss appointments - arrogant and don't care
  16. If you EVER see me on a @kulula flight again - please shoot me! I've gone mad.
  17. Kulula SUCKS!!! Arrogant + no sense of customer service!
  18. Strategic Questions for an Accelerating World - Colin Raney - Harvard Business Review ow.ly/acSsK
  19. The Great Collision - Umair Haque - Harvard Business Review ow.ly/acS9J
  20. Spending the day learning how to do AVs. Watch for some on Facebook.