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Canada
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United Kingdom
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Indonesia
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Ireland
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India
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Jordan
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New Zealand
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United States
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Financialombuds

  1. We hope everyone has a great Diamond Jubilee weekend – our helpline is open as usual on Saturday but will be closed on Monday and Tuesday.
  2. @eoselim if you’d like an update on your complaint please give us a call on 0300 123 9123 or feel free to DM me with your details.
  3. With the weather hotting up check out the ombudsman’s top tips for keeping your finances cool this summer - bit.ly/Kzuil8
  4. From letters in large print to putting information on CD last year we adapted how we communicated in over 1,000 cases bit.ly/u6zSYI
  5. 1,819 people called from a phone box last year – the ombudsman is happy to call you back to save the cost of calling! bit.ly/9DrRh4
  6. We receive the most calls to our helpline Monday 10am–2pm but remember we’re open weekdays 8am-6pm & Saturday 9am-1pm:bit.ly/9DrRh4
  7. BBC Radio Scotland featured the ombudsman today, on how to sort complaints out for free. Find out more here: bit.ly/4Fazjk
  8. @JosaYoung banks have 8 weeks to look at a complaint, but if you don't hear from them, call us and we’ll see how we can help - 0300 1239123
  9. Are you one of the 8,413 people who looked at our website on Christmas day last year? - bit.ly/LiDBGF
  10. Czy wiesz? Last year we wrote to consumers in 48 different languages including Polish, Urdu and Japanese - bit.ly/JyUtFp
  11. Last year our helpline handled over 1.2 million enquiries – the number one place people called us from was Glasgow - bit.ly/KIcs1s
  12. Over 5,000 enquiries a day. Find out where they came from- and what they were about - in the ombudsman’s annual review:bit.ly/Jyuiyx