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fergusbisset

  1. Siste Norsk Kaffe... :-) #nordicsdc http://yfrog.com/4iupyj
  2. RT @tomhal99: #NordicSDC Great presentation by Yoko Akama from RMIT University. Keep on rambling!
  3. @GeorgeJulian who isn't interested in public services?! enjoying the updates from Oslo, keep 'em coming! ;-)
  4. RT @carriebish: @hollyseddon says don't build a community site if one already exists and if you must, use free tools. #mps09
  5. RT @GeorgeJulian: If held own records and gave care providers access 2 them then would b more current nd accurate? #mps09 also @ #nordicsdc
  6. ...and so from democratic approaches to understanding users to expert approaches...I know where my heart really lies! #nordicsdc
  7. Very sorry to have to leave #nordicsdc early - thanks everyone it's been kjempe fint! #ergonomics @real_design at @designmuseum is calling..
  8. RT @GeorgeJulian: Focus on the 'my' & importance of language ...mypublicservices #mps09. Haha that's what we've been saying #nordicsdc
  9. #nordicsdc ...there are so many old institutions such as the church that are services and have these example well founded systems...
  10. #nordicsdc ...another speaker from LCC saying that design education is not broad enough "design is moving from what u make to what u enable
  11. #nordicsdc ...design being so heterogenic makes it tricky to communicate...
  12. Yoko answering (as well qualified in both) by saying that design becoming more of a change agent rather than discipline creates complication
  13. #nordicsdc ...floor asking what the field of communication design can offer #service design...?
  14. #nordicsdc Discussion commencing... Moving from simons presentation to Holmlid talking about the languaging of SD, please particpate...
  15. Awesome tone of voice demo video from case study of Norsk Tipping, showcasing personality and "touchpoint voice" #nordicsdc
  16. Clatworthy: "Analogies, Personalities, Scripts... We've been working with a professional actress on this..." #nordicsdc
  17. Clatworthy: "Analogies are a great way to generate understanding" --->lots of embodiment going on in this presentation, followed by acting..
  18. RT @ibridazioni: RT @bjfogg: Hooray! My behavior grid site is live. Still needs work but at least framework is there. http://bit.ly/FoggGrid
  19. Simon has just got his 'brand megaphone' out!! :-) Brand DNA-->Brand Personality-->Brand expression citing @aaker #nordicsdc
  20. Clatworthy: "little research and tools to link brand and touchpoint accurately and accountably ...(authentically??)..." #nordicsdc