Experticity
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Folks, I've left Experticity but would like to continue our talks. Please follow using @. I'll look for you all there! Out...
8:28 PM Feb 19th
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Upcoming webinar called "Leveraging Dig. Media to Influence Retail Cust. Experience". More details:
3:37 PM Feb 10th
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For any retail-focused Twitter-ers out there, if you are on LinkedIn, are you part of the In-Store Implementation Group? Let me know.
2:25 PM Feb 10th
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Used snow-day in Seattle to write how the 4 "P's" of classic marketing have been replaced by the "Three E's": /
1:47 PM Feb 10th
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SBUX rolls some bus. units back under John Culver. As they say, "The more it changes, the more its the same"--he managed them 4 yrs. ago!
8:48 AM Feb 10th
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@ Interesting... so some details start to emerge on possible business model for Twitter...
8:40 AM Feb 10th
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in reply to benhedrington
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@ Interesting blog on Radian6. Can you send us a dm to connect offline on directly to one another?
8:28 AM Feb 10th
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in reply to rickboretsky
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If you're in Seattle, come hear Robbie Cape, CEO of Cozi, speak at NWEN b'fast on Friday, 2/13. More details:
3:35 PM Feb 9th
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@ Prob. indicates that they are losing foot traffice to McD.'s and others and are trying value bundle to staunch flow.
1:22 PM Feb 9th
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in reply to shopperguy
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@ But aren't we ALL in your A Group? :)
1:19 PM Feb 9th
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in reply to lhkent
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@ Thanks for the follow, Colin, and welcome to Twitter!
10:32 AM Feb 9th
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@ thanks for the follow! Would love to connect to learn more about your firms' work. Send a dm.
9:06 AM Feb 9th
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in reply to JohnRyanGlobal
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@ wow, that is a huge change in direction for SBUX, the brand, and for Howard personally.
8:26 AM Feb 9th
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in reply to TheRetailDoctor
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@ Thansk for blog post. As a company on Twitter, there is "brand" element to what I do here. As an individual, it is reputation.
1:52 PM Feb 8th
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in reply to Gennefer
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Article on retail execution: . Key points = (1) cust. exp. #1 and (2) labor effectiveness. What Experticity does!
10:51 AM Feb 6th
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Interesting project with Jiffy Lube franchises to create dig. sign. network--allows franchises to select content:
9:57 AM Feb 6th
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@ Depending on the state, a "holiday" may not be a large enough incentive to get consumers over concerns on economy. CA maybe?
9:50 AM Feb 6th
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in reply to billgerba
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@ @ What is best data you've seen on financial gains (ROI) for retailers that focus on superior service?
9:46 AM Feb 6th
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in reply to jimdebetta
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New blog post today on service "patterns"--following on excellent work from Service Patterns wiki. Our blog: /
4:34 PM Feb 5th
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Folks in HR and finance being cut at Starbucks (Seattle) today...
2:13 PM Feb 5th
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- Name Experticity
- Location Seattle, WA
- Web http://www.expert...
- Bio Face-to-face at the point of decision.
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