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Experticity

  1. Folks, I've left Experticity but would like to continue our talks. Please follow using @mattscoble. I'll look for you all there! Out...
  2. Upcoming webinar called "Leveraging Dig. Media to Influence Retail Cust. Experience". More details: http://www.dailydooh.com/archives/7854
  3. For any retail-focused Twitter-ers out there, if you are on LinkedIn, are you part of the In-Store Implementation Group? Let me know.
  4. Used snow-day in Seattle to write how the 4 "P's" of classic marketing have been replaced by the "Three E's": http://blog.experticity.com/
  5. SBUX rolls some bus. units back under John Culver. As they say, "The more it changes, the more its the same"--he managed them 4 yrs. ago!
  6. @benhedrington Interesting... so some details start to emerge on possible business model for Twitter...
  7. @rickboretsky Interesting blog on Radian6. Can you send us a dm to connect offline on directly to one another?
  8. If you're in Seattle, come hear Robbie Cape, CEO of Cozi, speak at NWEN b'fast on Friday, 2/13. More details: http://tinyurl.com/d6wn82
  9. @shopperguy Prob. indicates that they are losing foot traffice to McD.'s and others and are trying value bundle to staunch flow.
  10. @lhkent But aren't we ALL in your A Group? :)
  11. @chscaife Thanks for the follow, Colin, and welcome to Twitter!
  12. @JohnRyanGlobal thanks for the follow! Would love to connect to learn more about your firms' work. Send a dm.
  13. @TheRetailDoctor wow, that is a huge change in direction for SBUX, the brand, and for Howard personally.
  14. @acclimedia Thansk for blog post. As a company on Twitter, there is "brand" element to what I do here. As an individual, it is reputation.
  15. Article on retail execution: http://tinyurl.com/chdhbu. Key points = (1) cust. exp. #1 and (2) labor effectiveness. What Experticity does!
  16. Interesting project with Jiffy Lube franchises to create dig. sign. network--allows franchises to select content: http://tinyurl.com/b8pgg8
  17. @billgerba Depending on the state, a "holiday" may not be a large enough incentive to get consumers over concerns on economy. CA maybe?
  18. @jimdebetta @clairnova What is best data you've seen on financial gains (ROI) for retailers that focus on superior service?
  19. New blog post today on service "patterns"--following on excellent work from Service Patterns wiki. Our blog: http://blog.experticity.com/
  20. Folks in HR and finance being cut at Starbucks (Seattle) today...