Increase your stay time... by actively measuring stay time! Fun conceptual museum installation. bit.ly/AwqMRH

Happy #FF to @TEDxSanDiego @madalinezanni @jayperdue. Thanks for following and have a lovely weekend.

Congratlations, Washington! We're tossing fairy dust all over you from New York City!!!! #wa4m

@BreneBrown Thanks for giving me the courage to say this: bit.ly/AjtjSb

50 fun, useful resources for nonprofits, from @NonprofitOrgs bit.ly/ztcjhv

Incredible immersive museum-like experience installed at Selfridge's in London. bit.ly/ydEJWU

Happy #FF to @jsmithlee @a_wirthy_muse @ushowtell @laureloven @trinitydance @ellenpau @IDEA_org @PENT001 @IPLAYCO. Thanx for following me!

Love this way of collecting visitor feedback by making it participatory. bit.ly/y18qUR

@foodwoolf on manager customer expections, part of her customer service 101 series. Great stuff, Brooke!

@nyc8675309 Yes, that would be pretty incredible. We keep saying how great it would be if ppl could have a great end like she did.

An incredible lesson in customer experience design relating to memorial gifts. Get out your hankies. bit.ly/yrw1qJ

Just wanted to share this. experienceology.com/blogposts/cele…

Happy #FF to @ChrisFanning22 @crmetrics @disciullol @thornypebble. Thanks for following, guys.

Happy #FF to @goARTkids @trisaratop. Thanks for following!

Some great, affordable conservation courses coming up for museum peepz. bit.ly/wtRpF4

Belated #FFs to @stacymadalena @RENOOV @LydiaM31 @MarineSoichot @samuelbausson @BeyondMorale @Raymonds_Ca @elodiejarrier. Thanks for follows

Would love to see a museum figure out how to run with this idea: mystery gifts for check-out: walkingpaper.org/4810 via @walkingpaper

Thanx to reader John P. for news fr Down Under about "hot desk" workspaces. Can cultural attractions make use of this? woodsbagot.com/en/Pages/Macqu…

My friend @walkingpaper on the new secret formula vault at the World of Coca-Cola, designed by @2storypdx

Happy Hanukkah to all my museum friends celebrating tonight!