e20forum
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@ @ presentations and videos are now online and linked from the agenda. Go and have a look!
4:07 AM Jun 5th
from web
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Tks everyone for supporting and staying with us at this year International Forum on Enterprise 2.0! Stay tuned to continue the conversation!
4:06 AM Jun 5th
from web
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Presentations and videos are already synchronized and online at (en) and (it) at
4:03 AM Jun 5th
from web
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Call center 2.0 can be measured by looking at the improvement of customer experience!
4:14 AM Jun 3rd
from Twitterrific
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Pilots as marketing efforts also to reach customers
4:13 AM Jun 3rd
from Twitterrific
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Matteo Penzo about the power shift from knowledge retention and opacity to knowledge sharing and being transparent
4:11 AM Jun 3rd
from Twitterrific
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In Intesa Sanpaolo ppl are twittering about project statuses.That's a great way to let the entire org know where knowledge could get reused
4:10 AM Jun 3rd
from Twitterrific
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Not everything should be controlled and people are mostly learning from their peers not formal training. Huge from a training management!
4:07 AM Jun 3rd
from Twitterrific
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Roberto Battaglia: starting small and don't let the managers know before proving the value
4:04 AM Jun 3rd
from Twitterrific
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Marco Lotito (Tim) and how to internally sell an e20 project in a very complex company leveraging competencies mapping
3:56 AM Jun 3rd
from Twitterrific
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Being more effective and saving costs involving different departments on the same page. People had fun and worked even from home
3:53 AM Jun 3rd
from Twitterrific
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Matteo Penzo talks about their wiki based process documentation project in the IT department of Gabetti Property Solutions
3:50 AM Jun 3rd
from Twitterrific
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Talents can be found not only by their participation but also through their reputation in the social network
3:48 AM Jun 3rd
from Twitterrific
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Using social networks analysis internally and on customers. Intesa Sanpaolo did it with Open Knowledge. You can find and cultivate key ppl
3:47 AM Jun 3rd
from Twitterrific
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Intesa Sanpaolo brought e20 to everyday work of the training department to optimize the outcomes without spending more.Increase rel. capital
3:44 AM Jun 3rd
from Twitterrific
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Roberta Battaglia: e20 is a mental approach. You cannot buy it, you have to risk a little like Intesa Sanpaolo did. HR 2.0 at
3:42 AM Jun 3rd
from Twitterrific
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Take aways: involving top mng, work on a strategy, it's always an ongoing project
3:37 AM Jun 3rd
from Twitterrific
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Potential pitfalls: you need to change how people work, it needs to be integrated, it takes time
3:35 AM Jun 3rd
from Twitterrific
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Success factors: grass root approach, very diverse groups, addressing legal issues, sen mng support, creating enthusiasm and trust
3:33 AM Jun 3rd
from Twitterrific
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What helped: working with business lines, reducing travel costs through e20, very small investment
3:31 AM Jun 3rd
from Twitterrific
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- Name E2.0 Forum
- Location Milan, Italy
- Web http://enterprise...
- Bio The International Forum on Enterprise 2.0 is the premier venue in Europe for E2.0 experts, thought-leaders or simply curios people and It's COMPLETELY FREE!
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