Profile_bird

Hey there! e20forum is using Twitter.

Twitter is a free service that lets you keep in touch with people through the exchange of quick, frequent answers to one simple question: What's happening? Join today to start receiving e20forum's tweets.

Already using Twitter
from your phone? Click here.

e20forum

  1. @SeanScannell @NicolaZago presentations and videos are now online and linked from the agenda. Go and have a look!
  2. Tks everyone for supporting and staying with us at this year International Forum on Enterprise 2.0! Stay tuned to continue the conversation!
  3. Presentations and videos are already synchronized and online at http://bit.ly/3dx2p (en) and http://bit.ly/hGCY4 (it) at #e20forum
  4. Call center 2.0 can be measured by looking at the improvement of customer experience!
  5. Pilots as marketing efforts also to reach customers
  6. Matteo Penzo about the power shift from knowledge retention and opacity to knowledge sharing and being transparent
  7. In Intesa Sanpaolo ppl are twittering about project statuses.That's a great way to let the entire org know where knowledge could get reused
  8. Not everything should be controlled and people are mostly learning from their peers not formal training. Huge from a training management!
  9. Roberto Battaglia: starting small and don't let the managers know before proving the value #e20forum
  10. Marco Lotito (Tim) and how to internally sell an e20 project in a very complex company leveraging competencies mapping
  11. Being more effective and saving costs involving different departments on the same page. People had fun and worked even from home
  12. Matteo Penzo talks about their wiki based process documentation project in the IT department of Gabetti Property Solutions
  13. Talents can be found not only by their participation but also through their reputation in the social network
  14. Using social networks analysis internally and on customers. Intesa Sanpaolo did it with Open Knowledge. You can find and cultivate key ppl
  15. Intesa Sanpaolo brought e20 to everyday work of the training department to optimize the outcomes without spending more.Increase rel. capital
  16. Roberta Battaglia: e20 is a mental approach. You cannot buy it, you have to risk a little like Intesa Sanpaolo did. HR 2.0 at #e20forum
  17. Take aways: involving top mng, work on a strategy, it's always an ongoing project
  18. Potential pitfalls: you need to change how people work, it needs to be integrated, it takes time
  19. Success factors: grass root approach, very diverse groups, addressing legal issues, sen mng support, creating enthusiasm and trust
  20. What helped: working with business lines, reducing travel costs through e20, very small investment