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dutweets

  1. @felixsim Great! Sometimes SMSes are little bit behind, but the most important part is that you've got data working for you :)
  2. @TheZeee You can find du Self Care portal here: http://bit.ly/7yPBmP
  3. @TheZeee Ah, okay. Sorry for misunderstanding! You can use Self Care portal to find out your outstanding bill at the end of billing cycle.
  4. @2S8 Congrats on the website, it's looking great :) Will surely keep you updated, and always feel free to ping us for any question.
  5. @felixsim Let us know if you have any more questions :)
  6. @felixsim You should've gotten the SMS by now, if not; please try using your data connection, sometimes the SMS arrives a little bit late.
  7. @felixsim You need to spend 100 AED every month to get the free 1GB for the month after.
  8. @TheZeee You can read here http://bit.ly/4PXMPP about the difference between "more time" and "more credit". Hope all is clear now :)
  9. @TheZeee *135# shows "more time" balance and *136# shows "more credit" balance, it depends on which one you use when you recharge.
  10. @agent_oilwell @AlisonLehr We love you too guys! We're working to get your issues resolved. Sorry for the delay that's caused by holidays.
  11. @omaid You can activate it in any du shop, by calling 188 or on our Self Care portal http://j.mp/8LkGS2
  12. @omaid As you can read here http://j.mp/6AA1Bu BIS is available for Pay-as-you-Go Plus customers, not unlimited international plan though.
  13. @agent_oilwell No worries, we'll try to end your troubles soon, and get it working for you. Good night :)
  14. @omaid If you mean "Blackberry Internet Service" by BIS; then yes, it's available on Pay-as-you-Go line, details here http://bit.ly/8TlGWy
  15. @agent_oilwell Your issue is being investigated by our billing department, it won't take much long. Really sorry for the delay!
  16. @agent_oilwell Please ignore this message, it's system generated and it's surely because of the billing issue.
  17. @agent_oilwell We're giving your issue the attention it deserves, rest assured :)
  18. @agent_oilwell We're really thankful for your patience and we realize it's our mistake in the first place.
  19. @agent_oilwell Can you tell us more details about what has happened with you today?
  20. @shelo9 Great! We're happy as long as you're happy, regardless of what you're using :)