Digital Point

Digital Point

@digitalpoint San Diego, California
digitalpoint.com is the largest webmaster forum on the web. Includes tools and a large marketplace. Official account.
Text follow digitalpoint to 40404 in the United States
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Digital Point
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@ yeah, should have already been refunded.
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Digital Point
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@ without it, no... Since we have no idea who you are it wouldn't be possible for us to know which payment to refund.
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Digital Point
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@ lol... Like I keep telling you, we need a transaction ID or username. With that we CAN refund any unused service.
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Digital Point
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@ a switch isn't possible on our end. Only a refund.
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Digital Point
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@ a user title is not a user name if that's what you are referring to?
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Digital Point
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@ no, I haven't see a screenshot you posted. What's the URL?
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Digital Point
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@ not sure where you are getting your information, but it's wrong. Username change has never had anything to do with premium.
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Digital Point
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@ yep... As mentioned previously, as long as the service wasn't used, just need the transaction ID or username to refund it.
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Digital Point
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@ premium membership benefits are all listed on the signup page.
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Digital Point
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@ in fact, it's in red/bold on the signup page that it doesn't.
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Digital Point
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@ nope, whoever told you premium membership allows you to post prematurely is mistaken.
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Digital Point
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@ secondly, as long as you didn't use the username change (you didn't actually change your username), it can be refunded.
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Digital Point
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@ well the ability to make a post has nothing to do with premium membership (first of all)...
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Digital Point
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@ yep, as long as it wasn't used. What's your username or transaction ID?
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Digital Point
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@ not sure... but if you read the infraction information, it would tell you why.
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Digital Point
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@ we can restore it to it's rightful owner.
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Digital Point
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@ zero
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Digital Point
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@ worst case scenario... we know every email you've had on your account, and can always roll it back to a previous one for you.
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Digital Point
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@ no sorry... best thing to do is to always use a password that you don't use anywhere else.