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  1. We also introduced the new #Avaya one-X Web Application SDK for Avaya one-X Web Portal - http://bit.ly/8Gz4Iy (been a busy week...) 9:34 AM Nov 20th from HootSuite
  2. #Avaya #Aura AE Services r5.2 SMS Web Service introduced a new XML representation of model and field data. Learn more http://bit.ly/4Ypoci 9:33 AM Nov 20th from HootSuite
  3. updated #Avaya #Aura AE Services 5.2 SDKs (and Meeting Exchange 5.2 as well) now available on #DevConnect portal 9:29 AM Nov 20th from HootSuite
  4. @BenComms Thx for #ff, but don't forget @avaya as well for all the corporate news! 9:21 AM Nov 20th from HootSuite in reply to BenComms
  5. @jacobm contact @avaya_support (pdunay AT avaya.com) re: social media panel 6:57 AM Nov 20th from Power Twitter
  6. last tweet: RT @customerphrases on tips to guide use of tech to improve cust service http://tinyurl.com/y9rw43w (Twitter RT feature #fail) 6:53 AM Nov 20th from Power Twitter
  7. if you automate a currently poor/ineffective human process, it's just going to bea poor/ineffective technologically based process (True dat) 6:50 AM Nov 20th from Power Twitter
  8. RT @customerphrases: #customerservice Do you have any tips to guide us in using technology to improve customer service? http://tinyurl.c ... 6:49 AM Nov 20th from web
  9. #followfriday @lmartini @jeffgartner @ajaykapoor @AndyAtHP @mjowens @apkt_sbc_expert @GCInterconnects @gadgetGirl @edwilson97 @mjw913 6:40 AM Nov 20th from HootSuite
  10. Twitter List for devconnect partners: http://twitter.com/devconne... - not sure I've caught everyone yet-drop me a note 6:34 AM Nov 20th from HootSuite
  11. @SoniaAvaya Ooh, ooh.. I have one. Did you see your email recently? Good case study results for your live call (if still online) 12:36 PM Nov 19th from HootSuite in reply to SoniaAvaya
  12. @blairplez No - we didn't sponsor the Nemertes report.. meant to put asterisks to emphasize INDEPENDENT ASSESSMENT (w/out screaming it). 11:35 AM Nov 19th from HootSuite
  13. @sizbut @mrcuervo - #avaya is trying to be more responsive via social networking. We may not be on 24x7, but we are watching and responding 11:28 AM Nov 19th from HootSuite
  14. here's that link to that *independent* Nemertes "true cost of VoIP" paper - http://bit.ly/apU6Z 9:57 AM Nov 19th from HootSuite
  15. Cool - just read a Nemertes paper that proves #Avaya has a PROVEN lower TCO over #cisco of 36%. And Cisco requires 55% more staff too. 8:00 AM Nov 19th from HootSuite
  16. @mrcuervo If you can send me contact details at jalperin AT avaya.com, I'll get the right contacts from our side to give you a briefing 5:28 AM Nov 19th from HootSuite in reply to mrcuervo
  17. RT @SIPCenter: Latest SIP Informer Newsletter covers #hp, #skype #siptrunking & #avaya #voicecon keynote coverage: http://twurl.nl/pco7vg 7:59 AM Nov 18th from HootSuite
  18. @mrcuervo Would love to get you hooked up with Avaya experts who can help make the case... from reliability to support, whole package 5:44 AM Nov 18th from HootSuite in reply to mrcuervo
  19. #Avaya wins PilotHouse Award as Best Overall Unified Communications Provider based on 1400 customer survey! http://bit.ly/3LjwZu (WooT!) 9:26 AM Nov 17th from HootSuite
  20. #Avaya IC already unifies web, IVR and Agent sessions (RT @tim_bakke http://bit.ly/BDjM6 response to http://bit.ly/3O0kzq on Demise of IVR) 8:29 AM Nov 17th from HootSuite
  • Name Avaya DevConnect
  • Location Basking Ridge, NJ
  • Web http://www.avaya....
  • Bio Join Avaya's developer and partner program for communications application developers - It's FREE!
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