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danieljowen

  1. Keeping quiet for the schmubilee nonsense. Hard to ignore an event *and* satirise it.
  2. @IzziFranson A303 in Somerset looked grim westbound. No idea about the M4. Bon voyage!
  3. Expected a nightmare journey to London - turned out to be the easiest ever. Hellish as usual in the other direction.
  4. @AskLloydsTSB Thank you. We will be away for most of next week, but can be contacted after then.
  5. @ThomasTParker Thanks.
  6. @MotoClark Thanks.
  7. @kevintayloruk @asklloydstsb Thanks. Might give that a go. It's been 2 years, all told!
  8. .@AskLloydsTSB Read my blogpost to see how useless the branch were. Then I want a name and email address of someone who can actually help.
  9. @AskLloydsTSB No.
  10. You know those messages saying someone's blogged bad stuff about you? Well, @AskLloydsTSB, this time it's true. danielowen.org/post/241980557…
  11. @nigenet @AskLloydsTSB Branch just called thinking we wanted to register, for the first time, for phone banking. Words fail me.
  12. Voicemail message from local @AskLloydsTSB branch asking us to call back. No no, we can look the number up ourselves, thanks.
  13. Ha. Local @AskLloydsTSB couldn't even put us on hold competently. They actually hung up on us.
  14. Will keep tweeting about @AskLloydsTSB while we're on hold. Will try to be calm - no swearing or caps lock. But actually very very angry.
  15. Social media team at @AskLloydsTSB promised to escalate our complaint but we've had no response other than this futile phone call.
  16. Local @AskLloydsTSB branch called us to deal with our complaint. But had no clue what complaint was about. Now been 25 minutes on hold.
  17. @onpassage @asklloydstsb Who knows? Seems as if they've forgotten us entirely. Oh well, we'll keep the line open. Their call, their dime.
  18. My @AskLloydsTSB blogpost from a month ago - they're now making it even worse. danielowen.org/post/221157134…