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cwarticki

  1. If you're going to leave feedback and comments at least have the courtesy to sign it and not leave it 'anonymous'.
  2. Miscommunication. Does this remind you of anything? http://stickyslides.blogspot.com/2008/10/classic-mis-communication-cartoon.html
  3. Managing blog traffic and customer feedback on their experiences with My Oracle Support
  4. What is your customer 'currency'? Is it satisfaction score? Metrics? User experience? Direct feedback? ##cem http://twib.es/t-6R9CD
  5. My Oracle Support - FAQ and Common Issues and Answers here: http://www.oracle.com/us/support/040368 #MyOracleSupport http://twib.es/t-6QWZK
  6. Off to beantown to meet with customer. Keep your feedback coming on My Oracle Support blogs.oracle.com/support
  7. Back from vacation. Only 272 unread email messages
  8. Off the Tweet this week. On vacay. Over and out
  9. So much clutter. Gotta clean up the office.
  10. MOS Migration FAQ updated with more answers to common issues - http://www.oracle.com/us/support/040368 http://twib.es/t-63SOO
  11. Customer Support Training over in Tampa today. Citi is a great Oracle customer.
  12. #oracle docs - ok (via @surachart) Thx surachart. You're on top of it
  13. Stay up to date with best practices, tips, tools and training webcasts: blogs.oracle.com/support. Blogs.oracle.com/supportportal for MOS
  14. New survey from Dan Fink on MOS experience (new link) http://bit.ly/37cRRc
  15. My Latest Blog Update on My Oracle Support - http://bit.ly/3pMVcC
  16. Survey from Dan Fink on MOS experience - http://bit.ly/23qdXS
  17. http://bit.ly/2Vz7Dd - Is this a newsflash or FLASHflash
  18. Back from the 11g event in Orlando. Whew!, made it out alive. Customers aren't liking the new portal experience.
  19. My apology to customers for the misunderstanding: http://bit.ly/HA7Ei
  20. Speaking at the 11g event today. Let's see, where did I put that kevlar jacket? http://bit.ly/1gSr5I