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  1. USAToday: Social media like Twitter change customer service http://bit.ly/1T2ww7 #customer
  2. Heart Based Service Expo http://bit.ly/3xZVD5 #customer
  3. Best customer service according to shoppers http://bit.ly/34KhE4 #customer
  4. Treat your Customers Right this Holiday Season http://bit.ly/4s32ru #customer
  5. 5 Ways to Flub Customer Service http://bit.ly/XLcUJ #customer
  6. Dead from Distraction? http://bit.ly/26Tmxh #customer
  7. Cutting off the customer http://bit.ly/1WlxsV #customer
  8. NACCM 2009: An interview with Allegiance, Inc. http://bit.ly/4rOGVO #customer
  9. NACCM 2009: Do you outsource your social media work? http://bit.ly/2OcZst #customer
  10. NACCM 2009: In Photos http://bit.ly/3hPrQs #customer
  11. Thanks 2 everyone who followed #NACCM via Twitter and customers1st.blogspot.com. We look forward to seeing you in person next year! #NACCM
  12. Thank you! RT @curtisbingham Just finished superb conference -#NACCM Customers 1st. Tons of great people.
  13. Thx! RT @bcarroll7 @TobyDiva It was great. #naccm is always good - lots of smart customer service folks, plus savvy conference organizers.
  14. We Can Change the World http://bit.ly/4iunea #customer
  15. NACCM 2009: Make Customer Strategy a Reality: Moving from Vision to Execution – Implementing Your Cus.. http://bit.ly/36knmr #customer
  16. NACCM 2009: Hello, How Can I Help You? Real-World - Feedback to Transform Your Service Delivery http://bit.ly/2NcQlF #customer
  17. NACCM 2009 LIVE: Living The Brand. How Marketing can Partner with HR to Create Better Brand and Custo.. http://bit.ly/kvWek #customer
  18. NACCM 2009 LIVE: How Travelocity uses customer information to create a Customer Service Culture http://bit.ly/1OF5ko #customer
  19. NACCM 2009 LIVE: Preparing for Customer Centricity 2020: How o Evolve the People, the Process & Techn.. http://bit.ly/1W3ynW #customer
  20. #NACCM @Zappos invested in hiring the right people over investing in certain technologies.