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  1. 5 Ways to Flub Customer Service http://bit.ly/XLcUJ #customer 7:11 AM Nov 12th from twitterfeed
  2. Dead from Distraction? http://bit.ly/26Tmxh #customer 5:11 AM Nov 11th from twitterfeed
  3. Cutting off the customer http://bit.ly/1WlxsV #customer 2:11 PM Nov 10th from twitterfeed
  4. NACCM 2009: An interview with Allegiance, Inc. http://bit.ly/4rOGVO #customer 5:41 AM Nov 6th from twitterfeed
  5. NACCM 2009: Do you outsource your social media work? http://bit.ly/2OcZst #customer 5:11 AM Nov 6th from twitterfeed
  6. NACCM 2009: In Photos http://bit.ly/3hPrQs #customer 9:40 PM Nov 5th from twitterfeed
  7. Thanks 2 everyone who followed #NACCM via Twitter and customers1st.blogspot.com. We look forward to seeing you in person next year! #NACCM 8:59 PM Nov 5th from TweetDeck
  8. Thank you! RT @curtisbingham Just finished superb conference -#NACCM Customers 1st. Tons of great people. 8:55 PM Nov 5th from TweetDeck
  9. Thx! RT @bcarroll7 @TobyDiva It was great. #naccm is always good - lots of smart customer service folks, plus savvy conference organizers. 8:54 PM Nov 5th from TweetDeck
  10. We Can Change the World http://bit.ly/4iunea #customer 8:10 PM Nov 5th from twitterfeed
  11. NACCM 2009: Make Customer Strategy a Reality: Moving from Vision to Execution – Implementing Your Cus.. http://bit.ly/36knmr #customer 7:10 PM Nov 5th from twitterfeed
  12. NACCM 2009: Hello, How Can I Help You? Real-World - Feedback to Transform Your Service Delivery http://bit.ly/2NcQlF #customer 5:41 PM Nov 5th from twitterfeed
  13. NACCM 2009 LIVE: Living The Brand. How Marketing can Partner with HR to Create Better Brand and Custo.. http://bit.ly/kvWek #customer 4:11 PM Nov 5th from twitterfeed
  14. NACCM 2009 LIVE: How Travelocity uses customer information to create a Customer Service Culture http://bit.ly/1OF5ko #customer 3:41 PM Nov 5th from twitterfeed
  15. NACCM 2009 LIVE: Preparing for Customer Centricity 2020: How o Evolve the People, the Process & Techn.. http://bit.ly/1W3ynW #customer 3:11 PM Nov 5th from twitterfeed
  16. #NACCM @Zappos invested in hiring the right people over investing in certain technologies. 1:53 PM Nov 5th from TwitterBerry
  17. #NACCM Be INTERESTED rather than trying to be INTERESTING. @Zappos 1:49 PM Nov 5th from TwitterBerry
  18. #NACCM @Zappos Chase the vision not the money. 1:48 PM Nov 5th from TwitterBerry
  19. #NACCM @Zappos has an internal Twitter service. 1:46 PM Nov 5th from TwitterBerry
  20. #NACCM it doesn't matter what your core values are..as long as you commit to them. @Zappos 1:42 PM Nov 5th from TwitterBerry
  • Name Customer World
  • Location New York, NY
  • Web http://www.iirusa...
  • Bio There is no better investment right now than CUSTOMER- CENTRICITY.
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