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  1. Hot Off The Press! "Do's and Don'ts of Phone Support" (http://bit.ly/1Tnxvp)5:43 AM Nov 6th from Echofon
  2. Can Your Customers EASILY Find and Buy the Right Stuff Online? http://bit.ly/38wqF19:59 AM Oct 30th from TypePad
  3. Google Android vs. Apple iPhone: Whose App Ecosystem Will Win? http://bit.ly/4dWRTw9:59 AM Oct 30th from TypePad
  4. Hot Off The Press! "Search Marketing and Findability Trends" (http://bit.ly/m8FsD)4:17 AM Oct 30th from Echofon
  5. Pls. vote for Patty's Mentor, Mwalimu Musheshe's Ashoka contest entry re: Food Security in Africa http://bit.ly/1wV3Np10:41 PM Oct 25th from web
  6. Patty's Latest Post: Local Motors: Reinventing the Car Industry from the Outside In http://bit.ly/3vTraq9:59 PM Oct 25th from web
  7. Hot Off The Press! "Comparing Deployment Options for CX Apps" (http://bit.ly/bZbnX)5:15 AM Oct 23rd from Echofon
  8. RT @mlees: Just posted my take on 2009 so far for Leverage Software, at the Social Customer blog (http://bit.ly/8IjZo).7:17 AM Oct 21st from TweetDeck
  9. The Anatomy of Innovation http://bit.ly/27mJ7t6:33 PM Oct 20th from TypePad
  10. @jonathanjo Thanks for the RT, Jonathan!10:18 AM Oct 19th from TweetDeck in reply to jonathanjo
  11. RT @JoeCascio: Read "5 ways to lose a customer" post (via @kayhaswings) Add #6. Require them to join a site just to leave a blog comment.10:17 AM Oct 19th from TweetDeck
  12. A must read! RT @ducttape: How to Lose a Customer in 5 Ways http://su.pr/22Kw2j why does it seem easier to lose customers than land them?10:15 AM Oct 19th from TweetDeck
  13. Hot Off The Press! "How Nature's Scitable Was Designed and Built" (http://bit.ly/RpI6K)4:32 AM Oct 19th from Echofon
  14. Telligent Rebrands and Aims at "Platform" Status ---> New Social Customer blog post: http://bit.ly/MPWJS8:03 AM Oct 16th from TweetDeck
  15. @mlees just blogged about Awareness and their 8 Best Practice Communities --> http://bit.ly/1Sx0Uz8:37 AM Oct 14th from Power Twitter
  16. Customer Interaction Cloud from Cisco and Salesforce http://bit.ly/cor7O1:37 PM Oct 9th from TypePad
  17. New blog post on LiveWorld at the Social Customer blog --> http://bit.ly/1Sx0Uz12:51 PM Oct 9th from TweetDeck
  18. Hot Off The Press! "Selecting an Online Community Platform" (http://bit.ly/8phKl)6:25 AM Oct 9th from web
  19. Social Customer blog: A Good Stretch for Pluck http://bit.ly/1XjuXo8:01 AM Oct 8th from TweetDeck
  20. Thx, Jonathan! RT @jonathanjo: Patty Seybold's story at Business Information Factory - 5, helping lone wolf innovators http://bit.ly/435ZRd9:07 AM Oct 7th from TweetDeck