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crmindustry

  1. Consumers Crave Simplicity Not Engagement bit.ly/KKwyUn #crm 1:19 PM May 8th via web
  2. Only 50% of Fortune 1000 Organizations Will Get a Worthwhile Return From Their Social CRM Initiatives by End of 2012 bit.ly/IBVr67 9:59 AM May 7th via web
  3. Survey: Social Media Raises the Stakes for Customer Service bit.ly/IG7bqx 9:53 AM May 2nd via web
  4. Nearly 60 Percent of Businesses in the US and UK Use Twitter and Facebook for Customer Service bit.ly/IGVafp 11:52 AM May 1st via web
  5. Webinar on Thurs! Coaching Your Support Team with Strength-Based Communication bit.ly/wFU5ii #custserv 5:31 PM Apr 24th via web
  6. High-Tech Companies Face Challenges Keeping Pace With New Cloud-Based Business Models bit.ly/JrYboU #crm 11:37 AM Apr 24th via web
  7. Customer Experience Enters Top 10 CIO Technology Priorities for 2012 bit.ly/I7iZDb #crm 11:31 AM Apr 24th via web
  8. Survey: U.S. Consumers Receptive to Social Media Appearing on Their TV Screens bit.ly/HLr8fa 2:54 PM Apr 16th via web
  9. Research Indicates that Cloud Increases Short Term Costs for Long Term Gains bit.ly/HJTcPO 1:57 PM Apr 12th via web
  10. Worldwide Software-as-a-Service Revenue to Reach $14.5 Billion in 2012 bit.ly/GWQncg 1:40 PM Mar 27th via web
  11. Job seekers getting asked for Facebook passwords yhoo.it/GBQGeO 11:01 AM Mar 21st via web
  12. How Cloud Computing is Generating New Business Opportunities and Fueling Job Growth in the United States bit.ly/Aev5Rw #crm 12:48 PM Mar 20th via web
  13. Social CRM and Mobile Capabilities Boost Productivity by 26.4 Percent bit.ly/wQt5sF 9:05 AM Mar 12th via web
  14. Ninety Percent of IT Pros Using or Evaluating Cloud Likely to Calculate ROI bit.ly/xe0Lau 1:51 PM Mar 8th via web
  15. Webinar: Coaching Your Support Team with Strength-Based Communication - Thurs, April 26 Register! #custserv bit.ly/wFU5ii 12:24 PM Mar 8th via web
  16. Cloud Computing to Rewrite Corporate Business Models ibm.co/xN61xF 9:28 AM Mar 7th via web
  17. Join Us Thursday at 10:00am PT for a Great Webinar! Customer Service in the Cloud -- Getting Past the Hype bit.ly/yw9eYY 1:57 PM Feb 27th via web
  18. Study: Less Than 20% of Businesses Have Achieved a Single View of the Customer bit.ly/ztNZuz 9:49 AM Feb 27th via web
  19. Flash Survey: Tell Us About Your Most Difficult Customers! conta.cc/x0ohNB 11:15 AM Feb 22nd via web
  20. Research Finds 64% of IT Pros Juggling 2 to 5 Cloud Providers bit.ly/zAu3BK 9:56 AM Feb 20th via web