CRMevolution
- No More Telemarketing: Proactive contact is the new customer service imperative. about 5 hours ago from twitterfeed
- Who's Afraid of the Big, Bad Wolf?: Is Salesforce.com a threat to vendors of marketing automation solutions? 7:35 PM Nov 5th from twitterfeed
- UC Takes a Village, Says Gartner Magic Quadrant for Unified Communications: Magic Quadrant for Unified Communication... 9:16 PM Nov 3rd from twitterfeed
- 20 Capabilities of Collaborative Companies : Tammy Erickson, managing director at Enterprise solutions provid... 10:20 AM Nov 3rd from twitterfeed
- Getting Started at Enterprise 2.0 : This year’s Enterprise 2.0 Conference is taking place at the Moscone Ce... 8:31 AM Nov 3rd from twitterfeed
- RightNow and eGain Hold the Lead in Gartner Magic Quadrant for E-Service Suites: Gartner Magic Quadrant for E-Servic... 9:03 PM Nov 2nd from twitterfeed
- Salesforce.com: One Leader. One Decade. $1 Billion.: Salesforce.com has proven the importance of making sure it.. 9:38 PM Nov 1st from twitterfeed
- RightNow Makes Experience Its Mission: RightNow Summit '09: In his opening keynote address, founder and CEO Gre.. 9:38 PM Nov 1st from twitterfeed
- Finding the Value of Findability: Knowledge management is the path to content management success. 8:37 PM Oct 31st from twitterfeed
- Finding the ?Where' with Software: SpatialKey's on-demand solution boasts a geographic information system (GIS).. 8:38 PM Oct 30th from twitterfeed
- GUEST-BLOG: Comparing NetSuite and Salesforce.com: By Denis Pombriant, founder and managing principal, Beagle R.. 6:36 PM Oct 30th from twitterfeed
- What Best Buy Knows About Customers : “One reason Best Buy has been around for 43 years is that we .. 8:47 AM Oct 29th from twitterfeed
- What Pizza Hut Knows About Customers : Bob Kraut, vice president of marketing communications, took the st.. 8:50 AM Oct 28th from twitterfeed
- RightNow Introduces New Strategy for Customer Experience: The sun hasn’t even risen yet here in Colorado Spring.. 4:43 AM Oct 27th from twitterfeed
- Chordiant Focuses on Improving Customer Lifetime Value: The vendor's pair of new solutions are geared to make a.. 7:51 PM Oct 26th from twitterfeed
- Eric Across America, Part V: JetBlue Levies a Penalty?: Previous posts: here (Part I), here (Part II), here (P.. 5:55 AM Oct 26th from twitterfeed
- CRM Coverage at RightNow Summit ‘09: What You Need to Know: CRM magazine will be on the scene at this year̵.. 5:55 AM Oct 26th from twitterfeed
- What Marketers Can Learn From "Mad Men": Social Ad Summit '09: How to make connections contagious and promote c.. 3:42 AM Oct 24th from twitterfeed
- A List of Lists, Twitter-Style: The 20 (or so) People Followed by the Most Lists: You may have heard that Twitt.. 11:44 PM Oct 23rd from twitterfeed
- 7 Rules for a Smart Social Strategy : Mediabistro.com's UGCX '09: A Forrester Research analyst outlines the imp.. 11:41 AM Oct 23rd from twitterfeed
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