crinsights
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Customer Reference Best Practices Survey: We’re working with The Customer Reference Forum to gather some practic...
9:33 AM May 25th
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Customer Reference Program Models, Pros and Cons: In the last post we outlined a number of important considerati...
7:43 AM May 7th
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What Customer Reference Program Model is Right for You?: After nine years in this field we’ve seen quite a few d...
9:41 AM May 4th
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Overcoming the Top 4 Reasons Customer Reference Programs Fail – Inadequate Technology: This is a continuation of...
9:54 AM Mar 20th
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Overcoming the Top 4 Reasons Customer Reference Programs Fail – Program Leadership: This is a continuation of a ...
9:30 AM Feb 22nd
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Overcoming the Top 4 Reasons Customer Reference Programs Fail – Sales Leadership Support: This is a continuation...
8:49 AM Feb 22nd
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Workshop at the Summit on Customer Engagement Feb 28-29: We will be making our annual trip to the Summit on Cust...
2:00 PM Feb 16th
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Most CEOs Think Marketers Lack Credibility: I had a recent conversation with Sean Geehan (Geehan Group, customer...
10:51 AM Jan 18th
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Persuading Sales to Nominate Customer References: There was a great discussion on the LinkedIn group, Customer K...
8:30 AM Jan 11th
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Overcoming the Top 4 Reasons Customer Reference Programs Fail – Executive Support: In the last post I listed wha...
11:30 AM Jan 10th
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Top 4 Reasons That Customer Reference Programs Fail: The dark side of our business is that not every customer re...
7:53 AM Dec 5th, 2011
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New Customer Reference Management Benchmark Report: It’s always great to get updated aggregate insights into the...
10:12 AM Oct 31st, 2011
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A CMO’s Take on Customer References: Social Media’s Role: This is part 3 of a 3-part interview with Gina Sandon...
9:17 AM Oct 24th, 2011
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A CMO’s Take on Customer References: Program Measurement: This is part 2 of a 3-part interview with Gina Sandon,...
9:42 AM Oct 10th, 2011
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A CMO’s Take on Customer References: Small vs. Large Company (IBM): This 3-part interview with Gina Sandon, for...
3:41 PM Sep 23rd, 2011
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Who makes a good customer reference candidate?: When we’re working with a company to launch a new reference prog...
3:53 PM Sep 1st, 2011
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Five Personality Traits of Sales Team Advisors for Customer Reference Programs: I was reading an article in the ...
9:42 AM Aug 22nd, 2011
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Observations from Outside the Customer Reference Community: It’s not often you hear the buyer’s perspective on t...
3:56 PM Jul 30th, 2011
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CA Technologies – CMO Insights on Customer Reference Programs (5): This is the fifth podcast in the Marketing Le...
3:48 PM Jun 28th, 2011
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CMO Insights on Customer Reference Programs (4) – Part 2: This is the fourth podcast in the Marketing Leadership...
2:39 PM Jun 17th, 2011
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- Name CRInsights
- Location Denver, CO
- Web http://www.custom...
- Bio Point of Reference founders. Passionate about customer reference programs and the expertise, technology and content that makes them successful.
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