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Finished another usability test with a 60 year old participant for a popular portal a while back- great insights from this one.12:09 AM Nov 7thfrom TweetDeck
"#Usability Testing on the othr hand is evaluative, validatory & summative" ? Wrong. UT's can be formative too, also validatory OR summative11:46 PM Nov 6thfrom TweetDeck
""User Research is (generative?), exploratory & formative"... Exploratory=formative.11:41 PM Nov 6thfrom TweetDeck
"All our citiphone officers are busy...your call will be answered in more than 5 minutes" - u can't say that all the time #citibank#fail9:25 AM Nov 6thfrom TweetDeck
BioConeTrees is about HCI, Usability Engineering, User Research, User Centered Design in India and worldwide. Curator of the UX Bookmark (www.theuxbookmark.com)