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comcastdoug

  1. @neilraden I got the info. I will take a look and start the process to get this cared for.
  2. @NeilRaden if you can DM me the service address i can access that way too.
  3. @NeilRaden sorry about that.. can you DM me your acct tel # and we'll get it cared for.
  4. @ericthoreson I will surely check.. can you DM me your acct tel # and I'll take a look.
  5. @ComcastBonnie I do.
  6. @dunkindonuts Tell @comcastcares he is missed... LOL
  7. @sungenis can we remove the vonage router temporarily to see if this is part of the problem?
  8. @sungenis ... to include your equipment too. Will we be allowed to troubleshoot?
  9. @sungenis the issue could be anywhere from our lines to the equip.. w/out a magic button we will have to fault isolate everything.
  10. @sungenis our goal is to isolate the proble and permanently resolve the SIGNAL issue whereever it is. Either we are able to exhaust efforts
  11. @sungenis we are only trying to identify what the problem is with this service. Not a throtling issue.
  12. @cpaleytech need to get it sped up.. can I help?
  13. @timjahn thanks...
  14. @twitter.. I need to get in contact with you to discuss some things about our comcast team.. thanks
  15. @timjahn Tim Antoinette has called you and left her direct contact info.. she will be managing this to resolution for you. please call her.
  16. @ComcastBill blahblahblah
  17. @ComcastBill LOL... you need a donut?
  18. @ComcastBill hmmmmm... quiet now I see...
  19. @ComcastBill what is option 5?... I know.. busy carrying YOU... LOL
  20. @comcastbill let choose (3)...