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  1. @karin_h The modem is online. I just reset it. If you have a router, try rebooting thatabout 8 hours ago from web in reply to karin_h
  2. @karin_h DM phone number on the account and I will see what I noticeabout 8 hours ago from web in reply to karin_h
  3. @lizinchi I had another report in Chicago, not sure what is up but emailing local team on topic.about 8 hours ago from web in reply to lizinchi
  4. @gotophilk Working here, but I had another report in the Chicago area. I will alert our group in your area. It will be on demandabout 8 hours ago from web in reply to gotophilk
  5. @djshelly I sent updates to each of your boxes. They will take up to 30 minutes. If does not work please DM meabout 8 hours ago from web in reply to djshelly
  6. @lizinchi what does it say when you go to the channel? Do you have a box?about 8 hours ago from SimplyTweet in reply to lizinchi
  7. @gotophilk can i help with anything?about 8 hours ago from SimplyTweet in reply to gotophilk
  8. @djshelly Should be coming in for you. DM phone number on the account and I will send signals to your boxabout 8 hours ago from web in reply to djshelly
  9. @djshelly What is your zip code? I am guessing it shifted to digital. Are you using a receiver?about 8 hours ago from web in reply to djshelly
  10. @djshelly I do not even know what CLTV isabout 9 hours ago from web in reply to djshelly
  11. @Du4 DM phone number on the account. If it did not start i want to send a signalabout 9 hours ago from web in reply to Du4
  12. @Du4 Has any data started to load yet? Takes 24 hours to fully load. If it did not I would reboot box. If that does not work let me knowabout 9 hours ago from web in reply to Du4
  13. @molecule1 Do you have internet access with us? Is so click chat at http:://www.comcast.com/contactus and ask them to reset it for youabout 9 hours ago from web in reply to molecule1
  14. @bbrown3 I will tell the local teamabout 9 hours ago from web in reply to bbrown3
  15. @molecule1 try primary Comcast.net emailabout 10 hours ago from SimplyTweet in reply to molecule1
  16. People have asked me to see the video of Brian at the Web 2.0 Summit. He talks about Twitter at 31.36 http://bit.ly/m4TKgabout 10 hours ago from web
  17. @andyweiss I apologize misread your DM earlier, thought leaving today. Yes we can do better. Can you DM best contact number?about 10 hours ago from web in reply to andyweiss
  18. @netdoc66 It probably signals or modem or other factor. We would be happy to look into itabout 11 hours ago from web in reply to netdoc66
  19. @netdoc66 if you are having trouble, happy to look.about 13 hours ago from SimplyTweet in reply to netdoc66
  20. @netdoc66 They are wrong. The story is a year oldabout 13 hours ago from web in reply to netdoc66
  • Name Frank Eliason
  • Location Philadelphia, PA
  • Web http://www.comcas...
  • Bio Senior Director, Comcast National Customer Service Email: We_Can_Help@cable.comcast.com
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