comcastcares
- @comcastscott Already have Brian's info and reached out to our friends in WAabout 6 hours ago from web in reply to comcastscott
- @keithtyrrell Bill is off, but do me a favor, email my team We_Can_Help@cable.comcast.com and we will check it outabout 9 hours ago from web in reply to keithtyrrell
- @brianherman When you will be returning. I will have things checked outside, and if necessary we can work out a convenient time to correctabout 10 hours ago from web in reply to brianherman
- @brianherman I think I have the account in question, but I am not sure we can fix this without access to your apartment. Let me know...about 10 hours ago from web in reply to brianherman
- @violentbloom We have been working hard to improve. I hope we can start to create the right impression for youabout 10 hours ago from web in reply to violentbloom
- @russellmbrown I have seen a version of it, but I do not have an ETA. I am frustrated tooabout 10 hours ago from web in reply to russellmbrown
- @brianherman Do me a favor and include the link to the post or your twitter IDabout 10 hours ago from web in reply to brianherman
- @brianherman I apologize for the trouble that we created. Email me the phone # on the account and contact # frank_eliason@cable.comcast.comabout 10 hours ago from web in reply to brianherman
- @kbranch After you do that, tweet me, so I can try something elseabout 10 hours ago from web in reply to kbranch
- @kbranch The trouble is your signal are off, and would require tech. Do me a favor, disconnect and reconnect cable at modem, wall, splitterabout 10 hours ago from web in reply to kbranch
- @kbranch I am not able to follow, but email me phone number on the account and I will see what is up. Frank_Eliason@cable.comcast.comabout 10 hours ago from web in reply to kbranch
- @xavierla Check in with me closer to that time and we will provide a 1 month creditabout 10 hours ago from web in reply to xavierla
- @vijayv I believe storm related. Looks like 1 node impacting about 500 homesabout 10 hours ago from web in reply to vijayv
- @tcabeen We do not control Disney's decision for that change, but happy to share the feedbackabout 11 hours ago from web in reply to tcabeen
- @vijayv Full node outage. Looks like fiber cut, so I expect it will be about 2 more hours. Still trying to pull up more detailabout 11 hours ago from web in reply to vijayv
- @jwilker I believe it is part of digital classic. You can validate http://www.comcast.com/Cust...about 11 hours ago from web in reply to jwilker
- @violentbloom DNS would impact everyone, I think that may have been something different. Email us We_Can_Help@cable.comcast.comabout 11 hours ago from web in reply to violentbloom
- @chriswheat Email my team and we will get to the right people. We_Can_Help@cable.comcast.comabout 11 hours ago from web in reply to chriswheat
- @lucidlink08 You can cancel and reschedule. You are entitled to $20 credit per the Customer Guarantee. Ask tech http://bit.ly/PNPaGabout 11 hours ago from web in reply to lucidlink08
- @aarondelay Received. We will work to get to the right peopleabout 11 hours ago from web in reply to aarondelay
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- Name Frank Eliason
- Location Philadelphia, PA
- Web http://www.comcas...
- Bio Comcast Director of Digital Care Email: We_Can_Help@cable.comcast.com
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