Get short, timely messages from Colin Shaw.

Twitter is a rich source of instantly updated information. It's easy to stay updated on an incredibly wide variety of topics. Join today and follow @ColinShaw_CX.

Get updates via SMS by texting follow ColinShaw_CX to 40404 in the United States
Codes for other countries

Two-way (sending and receiving) short codes:
Country Code For customers of
Australia
  • 0198089488 Telstra
Canada
  • 21212 (any)
United Kingdom
  • 86444 Vodafone, Orange, 3, O2
Indonesia
  • 89887 AXIS, 3, Telkomsel
Ireland
  • 51210 O2
India
  • 53000 Bharti Airtel, Videocon
Jordan
  • 90903 Zain
New Zealand
  • 8987 Vodafone, Telecom NZ
United States
  • 40404 (any)

ColinShaw_CX

  1. New Thinking: Conscience+ - I'm pleased to announce that I have a new app available at the App Store called Conscien... ow.ly/1kdf2E about 5 hours ago via HootSuite
  2. New thinking #CEM: Facebook Was Stupid to Go Public ow.ly/1kd2oH about 7 hours ago via HootSuite
  3. New thinking #CEM: Lean Sales And Marketing ow.ly/1kd2oI about 7 hours ago via HootSuite
  4. New thinking #CEM: Gen-Y Shoppers Need Next-Gen Service ow.ly/1kcgQI about 19 hours ago via HootSuite
  5. New thinking #CEM: Customer Care 2.0: Helping Mobile Consumers Help Themselves ow.ly/1kc22Q about 23 hours ago via HootSuite
  6. New thinking #CEM: CEOs, Put Your Money Where Your Mouth Is ow.ly/1kbpbE 3:41 PM Jun 1st via HootSuite
  7. New thinking #CEM: Customer Experience: a personal insight into people and organisations (part I) ow.ly/1kbpbD 3:41 PM Jun 1st via HootSuite
  8. New thinking #CEM: An Inbound Marketing Website Design Inspired by an Apple Store visit ow.ly/1kbfqK 1:46 PM Jun 1st via HootSuite
  9. New thinking #CEM: Creating an Idea Library ow.ly/1kbfqJ 1:46 PM Jun 1st via HootSuite
  10. The 7 Fundamentals of a Successful Customer Experience Program ow.ly/biqAn #CX #CEM #CUSTEXP Please RT 7:09 AM Jun 1st via web
  11. Achieving Patient Experience Excellence Through Cultural Transformation ow.ly/biqf5 #CX #CEM #CUSTEXP 7:05 AM Jun 1st via web
  12. How Maersk Line improved their Net Promoter Score by 40points through improving their Customer Experience ow.ly/biovA Please RT #CX 6:58 AM Jun 1st via web
  13. How to overcome organizational silos – Customer Experience Councils ow.ly/binuW Please Retweet #CX #CEM #CUSTEXP 6:42 AM Jun 1st via web
  14. New trend - Participatory Budgeting: #engaging customers in your pocketbook ow.ly/bin7N Please Retweet #CX #CEM #CUSTEXP 6:38 AM Jun 1st via web
  15. New #CEM #custexp New trend - Participatory Budgeting: engaging customers in your pocketbook ow.ly/1kaxDA 6:02 AM Jun 1st via HootSuite
  16. New thinking #CEM: The hidden value of your network – The NQ Score ow.ly/1k9aZh 1:46 PM May 31st via HootSuite
  17. New thinking #CEM: Quick Response Provides a Customer Service Advantage ow.ly/1k9aZi 1:46 PM May 31st via HootSuite
  18. New thinking #CEM: Is your CEO the Top Sales Rep in your Company? ow.ly/1k91dD 11:56 AM May 31st via HootSuite
  19. New thinking #CEM: Sales Leadership: Compensation and Summer Fun ow.ly/1k91dE 11:56 AM May 31st via HootSuite
  20. The 7 Fundamentals of a Successful Customer Experience Program ow.ly/bh1R4 Please Retweet #CX #CEM #CUSTEXP 9:09 AM May 31st via web
  • Name Colin Shaw
  • Location Atlanta & London
  • Web http://www.beyond...
  • Bio Best-selling author of 4 books on Customer Experience. Founder & CEO, Beyond Philosophy, world pioneers in Customer Experience. Family man and Luton Town FC fan
855 Following 1,869 Followers 96 Listed
David Lomas Al Lautenslager Paul Dunay Ken McArthur Sallie Burnett Penny Sansevieri AJ Ghergich Michael Drew ReelSEO Video Guide James Hickey Alex Mandossian Tony Rocha Anthony Gemma Nir Eyal Maggie Lang R Ray Wang Jeannie Walters Annette Franz Andre Gray Stuart Fleetwood robbie willmott Alex Fridman Sumardy Danny Crow Darren Fletcher Neuromarketing NNOS Studios Kalina Janevska Matthew Atkinson Constant Contact Frank Sonnenberg Martha Gabriel Eric Fletcher Cheryl K. Burgess Barb Giamanco Derek Bell