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clintcast

  1. The manager in health care too often has to have all the answers. Great managers get others involved by asking questions.
  2. Avoiding negative conversations that offer no solutions can advance your career.
  3. Interdepartmental relations are all about walking a mile in the other person's shoes.
  4. We all have the ability to step up and be a leader in certain situations. That is what makes health care great!
  5. Where you find cliques you will find an organization that can't be extraordinary. Too many inside enemies.
  6. The customer in health care expects the rare problem. They just want to know someone is on top of it.
  7. Great Interpersonal relations won't always stay. You have to decide everyday to make them happen before you come to work.
  8. Where you find cliques you will find an organization that can't be extraordinary. Too many inside enemies.
  9. Your leadership skills can be demonstrated in any position. You don't have to be a manager!
  10. Lots of health care customers want to be involved in their care plan. The key is to let it happen.
  11. Develop a solution oriented attitude and you can greatly advance your career.
  12. Finding a great new customer in health care is everyone's job. Don't let it only be marketing's job.
  13. You can't let changes in health care get you down. The providers have to be upbeat.
  14. Chronic negative coworkers are the responsibility of everyone.
  15. Health care reform requires everyone to become very involved.
  16. Becoming a customer service champion means distancing yourself from "me" thinking.
  17. Critics never have a statue erected in their honor.
  18. Where there are coworkers taking responsibility is where you will find the lowest turnover.
  19. Our best foot forward means team members marching in unison. Not playing individual superstars!
  20. @missOPIE Your correct. The key is to solve the conflict by realizing what both sides bring to the process.