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Clarabridge

  1. @Clarabridge is excited to hear Kenny Hunter from @BestBuy speak on Call Center Strategy @CallCenterEvent, 5/8,1:30pm. @The_Caledonian #VoC
  2. Engage the Engagement: Maximize your Brand's Facebook Reach on.mash.to/LIRpgN #SCRM
  3. ‘The study found that the higher satisfaction of a site leads to an improved customer loyalty’ bit.ly/KXJdEp #CEM
  4. Sage's #VOC program has allowed Sage's NPS scores to more than double in the last 3 years - Learn how Sage did it: bit.ly/LDfG5G #CEM
  5. 4 ways to balance customer centricity and sales goals bit.ly/KTBnd8 #CX #VOC #CEM
  6. Consulta Research and Clarabridge Partner to Bring Customer Feedback Analytics to South African Businesses bit.ly/LPFwmz #VoC #CEM
  7. Social Media: What's In It For Me? Understanding how / why #socialmedia is important to business stakeholders bit.ly/JKLGqq #CRM #VOC
  8. Attending ‘How To Profit From The Outside In Perspective On Customer Experience’ @ Forrester’s Forum bit.ly/ICQVDD #CEM #outsidein
  9. Taking social cues: 12 social signs from Twitter bit.ly/JoqHTu #SCRM
  10. Social Media Boom: Choosing the right channel bit.ly/Hvl1bG #SCRM
  11. How do you understand trends in customer feedback data? bit.ly/MhtH7Q #textanalytics #CRM #VoC
  12. @Clarabridge Customer Experience "Rocks" Road Show Kicks Off! bit.ly/JHef3D #CEM
  13. Only 7% of large companies are customer-centric, according to new Temkin Group Research prn.to/J5FZ56 @btemkin #CEM
  14. Hear how Zynga, Wells Fargo and Radian6 drive their #CEM and #VOC strategies! San Fran, CA 5/22 bit.ly/JHef3D #Clarabridge
  15. @Clarabridge Named a 2012 CRM Excellence Award Winner from Customer Interaction Solutions Magazine! bit.ly/K6zZp4 #CRM #VOC
  16. Chris Glass gives an insider's look at TSW 2012 bit.ly/IXQtyg #Clarabridge #VOC #CEM