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ClaireRatushny

  1. Delivering great customer experiences: 80% of companies say they do; 8% of customers agree. writestrategy.biz
  2. Why call it "customer care" if it isn't? Not sure I like that anyway. Why isn't it called "customer service" anymore? writestrategy.biz
  3. A Study on Brand Loyalty: What We Can Learn From Trader Joe’s mpdailyfix.com/a-study-on-bra… via @marketingprofs
  4. 18 Questions to Ask: Are You a Steady, Dependable Leader in Your Business? writestrategy.biz
  5. Obama campaign's Julia: Women ought to be dependent on the government cradle to grave because they can't take care of themselves? UGH! GAG!
  6. Who's the most important employee in your company? writestrategy.biz/main/viewpost.…
  7. YAY! Green Mountain Roasters gets #1 coffee brand of the year in Beverage Industry: bevindustry.com/articles/85442…
  8. Too busy with the day-to-day running of your business to step back and look at the big picture? Stop. Please. Consider. writestrategy.biz
  9. What a Strong Brand Does for a Small Business : Marketing :: American Express OPEN Forum openforum.com/articles/what-… via @OpenForum
  10. Earth Day's coming: what is your business doing to be more sustainable. Need some ideas? Check out my blog @ writestrategy.biz
  11. @Hyken: Amen. I blogged about this recently writestrategy.biz. Totally agree. In this economy it's a deal maker; ensures customer loyalty
  12. How to build a strong, unique company culture; gain more business and stop employee churn. writestrategy.biz
  13. Want to grow your business? How about showing your customer some empathy? writestrategy.biz/main/default.a…
  14. Shocking study: Social media not the primary driver for WOM??? What is? And what really matters most here?writestrategy.biz/main/viewpost.…
  15. Terrific ideas to simplify your company website and deliver great content, ie, build community: kingarthurflour.com
  16. How a 222 Year Old Company Uses Content Marketing to Stay Relevant. How can you use some of these ideas for your biz? writestrategy.biz/main/viewpost.…
  17. What is PR and what can it do for your business? writestrategy.biz/main/viewpost.…
  18. Blogging about how John Jantsch defines "marketing" and "sales" succinctly and well. Adding insights. writestrategy.biz
  19. #SuperBowl: Patriots win Fourth SuperBowl on Sunday. Go Pats Go!