ClaireRatushny
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Delivering great customer experiences: 80% of companies say they do; 8% of customers agree.
8:55 AM May 22nd
via web
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Why call it "customer care" if it isn't? Not sure I like that anyway. Why isn't it called "customer service" anymore?
6:51 AM May 15th
via web
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A Study on Brand Loyalty: What We Can Learn From Trader Joe’s via @
10:26 AM May 8th
via Tweet Button
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18 Questions to Ask: Are You a Steady, Dependable Leader in Your Business?
10:26 AM May 8th
via web
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Obama campaign's Julia: Women ought to be dependent on the government cradle to grave because they can't take care of themselves? UGH! GAG!
1:25 PM May 4th
via web
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Who's the most important employee in your company?
7:16 AM May 1st
via web
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YAY! Green Mountain Roasters gets #1 coffee brand of the year in Beverage Industry:
8:51 AM Apr 25th
via web
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Too busy with the day-to-day running of your business to step back and look at the big picture? Stop. Please. Consider.
10:41 AM Apr 24th
via web
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What a Strong Brand Does for a Small Business : Marketing :: American Express OPEN Forum via @
9:14 AM Apr 18th
via Tweet Button
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Earth Day's coming: what is your business doing to be more sustainable. Need some ideas? Check out my blog @
6:32 AM Apr 18th
via web
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20 Tips on How to Deliver an Amazing Customer Service Experience
6:32 AM Apr 4th
via NetworkedBlogs
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@: Amen. I blogged about this recently . Totally agree. In this economy it's a deal maker; ensures customer loyalty
7:05 AM Apr 4th
via web
in reply to Hyken
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How to build a strong, unique company culture; gain more business and stop employee churn.
7:00 AM Apr 4th
via web
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Want to grow your business? How about showing your customer some empathy?
7:10 AM Mar 21st
via web
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Shocking study: Social media not the primary driver for WOM??? What is? And what really matters most here?
12:23 PM Mar 6th
via web
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Terrific ideas to simplify your company website and deliver great content, ie, build community:
8:17 AM Feb 28th
via web
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How a 222 Year Old Company Uses Content Marketing to Stay Relevant. How can you use some of these ideas for your biz?
8:16 AM Feb 28th
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What is PR and what can it do for your business?
11:22 AM Feb 22nd
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Blogging about how John Jantsch defines "marketing" and "sales" succinctly and well. Adding insights.
11:59 AM Feb 14th
via web
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: Patriots win Fourth SuperBowl on Sunday. Go Pats Go!
12:05 PM Jan 31st
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- Name Claire Ratushny
- Location USA--Connecticut
- Web http://www.writes...
- Bio Experienced Content Professional Marketing & PR Writer for Hire. Interests: antiques, Americana, organic gardening, cooking, archeology, sports, design, music.
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