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CallCenterToday

  1. this week I learned a couple new ways of "thinking about thinking". 1. DeBono's "Six Hats" 2. DeBono's "Lateral... fb.me/BMw56Pho
  2. Blue Ocean - find one- own it- open your eyes to the possibility of something brand new that the world needs but doesn't know it yet.
  3. How do we think about thinking? How does our "thinking together" or the opposite affect the company we work for?
  4. management:leadership as implementation:vision; tweet your own analogy back
  5. desire + concept = implementation
  6. The BEST 6 Steps for Qualifying Customers EVER: 1. Find the right time 2. Begin with a transition phrase 3.... fb.me/28HHrajZn
  7. Download New Whitepapers from Call Center Today p0.vresp.com/NN1ZYw #vr4smallbiz
  8. Notice a trend. Wondering if anyone else is seeing it. A move to interview/hire only those candidates with... fb.me/1X9fo5jIJ
  9. Don't be afraid to get zany at work! People appreciate a sense of humor. New white paper GET ZANY AT WORK! download it now.
  10. Highlights from our NEW WHITE PAPER: "Motivating with Zany Prizes!" 1. Prizes are a great motivational factor 2.... fb.me/1Twg7Iu6g
  11. 4 lessons to choose your leadership style. New white paper: "Choose Supervisor Leadership And Push Past Obstacles". callcentertoday.com
  12. You can actually CHOOSE your leadership style if you can manage your emotions at work. The following 4 lessons are... fb.me/VjOQ54zf
  13. WHITE PAPER on building Organizational Effectiveness through Teams. Download it callcentertoday.com. Click FREE white papers / scroll DOWN
  14. Download New Whitepapers from Call Center Today p0.vresp.com/FG97tm #vr4smallbiz
  15. What really drives people: youtube.com/watch?v=u6XAPn…
  16. Zappos Leaps Back Onto My ‘Good’ List Zappos took full advantage of Leap Year by extending their normal one year... fb.me/18omDRdDP
  17. The new leadership model is everyone is a leader. Do you agree or disagree?
  18. What was your biggest mistake? What did you learn from it? No growth without mistakes. Embrace them, use them as opportunities to learn/grow
  19. Call Center Today Newsletter - March 2012 p0.vresp.com/xU3zq4 #vr4smallbiz