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cahidalgo

  1. RT @wittlake: B2B Marketers: 53% Will Be “Intensely Engaged” in Social Media Marketing By 2013 goo.gl/7yZsT via @tonia_ries
  2. @raingal7 @B2BTechMark not a believer in having sales own TQ - want #sales selling, not qualifying. #leadscoring
  3. RT @DG_Report: Read the key points from #SDS12 via the DGR #blog: dg-r.co/Jy6sax #demandgen #leadgen @siriusdecisions
  4. @jill_rowley lobby at 12:30
  5. Thanks to the @siriusdecisions team for another great #b2b event. Excellent content and lots to think about. Looking forward to #sds13
  6. Sales has one of the biggest impacts of customer experience of any group in your organization - big responsibility -via @megheuer #sds12
  7. RT @eeestep: different functions are req'd for customer lifecycle mgmt - operations and intelligence are the foundation @megheuer #sds12
  8. If you are going to invest in customer sales and marketing you must measure to make sure it is effective via @megheuer #sds12
  9. RT @eMusing: #B2B marketers can do more/better when it comes to customers. #sds12 - completely agree!
  10. Organizations should use customer analytics to drive and create smart customer experiences via @megheuer #sds12
  11. RT @heatherfoeh: D&B won an Eloqua Markie for their awesome customer life cycle program. Go team! #SDS12
  12. Being less lousy than your competition is not a marketing and sales strategy in #B2B via @megheuer #sds12 - like it!
  13. RT @eeestep: thought leadership is a part of customer marketing as well. #sds12
  14. Delight is possible in #B2B via @megheuer #sds12
  15. D&B has a dedicated team focused on customers for their first 90-days. Customer advocacy at its finest! #sds
  16. In the growth phase of customer marketing you are working to not just get loyalty, but confident advocacy & growth via @megheuer #sds12
  17. RT @izjay: When leads become customers it is your 2nd chance to make a 1st impression says @megheuer #sds12
  18. @HeinzMarketing you did not just invoke Bowie for the funnel? Please don't go there!
  19. If sales and marketing drop the ball after the customer welcome phase the customer lifetime value will not hold up via @megheuer #sds12
  20. @siriusdecisions #b2b customer lifecycle model: initiate; participate; actualize; advocate. This is the customer view via @megheuer #sds12