Get short, timely messages from BU IT Help Center.

Twitter is a rich source of instantly updated information. It's easy to stay updated on an incredibly wide variety of topics. Join today and follow @buithelp.

Get updates via SMS by texting follow buithelp to 40404 in the United States
Codes for other countries

Two-way (sending and receiving) short codes:
Country Code For customers of
Australia
  • 0198089488 Telstra
Canada
  • 21212 (any)
United Kingdom
  • 86444 Vodafone, Orange, 3, O2
Indonesia
  • 89887 AXIS, 3, Telkomsel
Ireland
  • 51210 O2
India
  • 53000 Bharti Airtel, Videocon
Jordan
  • 90903 Zain
New Zealand
  • 8987 Vodafone, Telecom NZ
United States
  • 40404 (any)

buithelp

  1. Resolved: Service Impacting Incident: Service Now degraded service: The Service Now ticketing system had tempora... bit.ly/KpWLKB 1:57 PM May 23rd via twitterfeed
  2. Register for Outlook and WordPress Training Classes: Outlook and WordPress training for faculty, staff, and stud... bit.ly/Jnkop5 9:40 AM May 18th via twitterfeed
  3. Resolved – Service Impacting Incident: Sites using dbin were temporarily unavailable: Applications and web pages... bit.ly/K7CXtw 10:58 AM May 16th via twitterfeed
  4. Graduating students keep the BU Google Apps account: 2012 alumni will have continued access to their account hos... bit.ly/KLq7Di 11:10 AM May 15th via twitterfeed
  5. DO NOT RESPOND to “IMPORTANT NOTICE” phishing message: Please do not respond to a recent message that appears to... bit.ly/KdC2Kk 4:08 PM May 12th via twitterfeed
  6. Service Impacting Incident: Faculty Link Class List inaccessible: Faculty Link Class List inaccessible bit.ly/JnPNV2 1:54 PM May 11th via twitterfeed
  7. Departmental network printers may be unavailable: Incident Discovery Time: 09:00am on 05/09/2012 Services Impact... bit.ly/JUmhDw 7:23 AM May 9th via twitterfeed
  8. The IT Help Center at 533 Comm Ave has reopened after this afternoon's power outage in Kenmore Square. 11:16 AM May 8th via Twitter for iPhone from Boston, MA  
  9. Power outage at IT Help Center in Kenmore Square: Incident Discovery Time: 11:50am on 05/08/2012 Services Impact... bit.ly/L1hd3I 10:10 AM May 8th via twitterfeed
  10. Blackboard Vista Intermittent Access: Incident Discovery Time: 10:40am on 05/08/2012 Services Impacted: Blackboa... bit.ly/LF1t9c 8:06 AM May 8th via twitterfeed
  11. Service Impacting Incident: Blackboard Learn – Some tools are intermittently available: Some tools within the Bl... bit.ly/Kg7Xfl 9:48 AM May 3rd via twitterfeed
  12. Service Impacting Incident: Blackboard Learn – Course List not displaying for some students and faculty: The Cou... bit.ly/JJt0Tv 5:58 PM May 1st via twitterfeed
  13. Blackboard Learn – unavailable: Incident Discovery Time: 10:10am on 05/01/2012 Access to Blackboard Learn is cu... bit.ly/JDScef 7:38 AM May 1st via twitterfeed
  14. Service Impacting Incident: Some clients can’t connect to Exchange public folders: Some clients may be unable to... bit.ly/ISWFv8 7:25 AM May 1st via twitterfeed
  15. Applications and web sites using dbin are currently unavailable: Applications and web pages using dbin are curre... bit.ly/JsHh6Q 10:41 AM Apr 30th via twitterfeed
  16. Resolved: Service Impacting Incident: WordPress web site access intermittent.: Full service has been restored to... bit.ly/JMr9RL 7:03 PM Apr 27th via twitterfeed
  17. Resolved: BU Website search functionality is currently unavailable: Searching functionality on BU websites was t... bit.ly/JKHtT0 9:45 AM Apr 27th via twitterfeed
  18. Spring 2012 Computer Bulk Buy Initiative: Information Services & Technology, in cooperation with Sourcing & Proc... bit.ly/IBbsZn 8:52 AM Apr 24th via twitterfeed
  19. Resolved: Clients may be prompted to log in when using Exchange via Outlook: Resolved: Clients may be prompted... bit.ly/IpCDYT 6:48 AM Apr 24th via twitterfeed
  • Name BU IT Help Center
  • Location 533 Comm Ave (Kenmore) & Mugar
  • Web http://www.bu.edu...
  • Bio IS&T's IT Help Center provides computing support to the students, faculty, and staff of Boston University - 617-353-HELP (4357) or ithelp@bu.edu.
19 Following 90 Followers 8 Listed
BU Educational Tech Ed Tweeps Mac BU BU CAS Boston University BU ERC Boston University BU FYI Student Blog Mugar Library BUniverse BU Student Union BU Today BU Orientation Kenn Elmore Boston University BU Mobile BUNewsService BU Distance Edu BUMC IT