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btemkin

  1. Happy to announce 18 finalists for #CXPA's 2012 #CX Innovation Awards. Congrats to all of them! eon.businesswire.com/news/eon/20120… #custexp #cxo about 17 hours ago via web
  2. Join me at #CXPA's great #CustomerExperience event in San Diego on June 19 & 20. Learn, network, enjoy! bit.ly/KfG5Fa #custexp #cx 10:43 AM May 30th via web
  3. Top rated in web experience: @Amazon #CreditUnions @USAA @PNCBank @SouthwestAir @eBay @SamsClub @ShopRite experiencematters.wordpress.com/2012/05/30/201… #cx #custexp 7:33 AM May 30th via web
  4. Lowest rated in web experience: @CharterCom @Humana @Qweat @Cigna @TimeWarnerCable #AnthemBCBS experiencematters.wordpress.com/2012/05/30/201… #cx #custexp 7:32 AM May 30th via web
  5. We just released the 2012 Temkin Web Experience Ratings experiencematters.wordpress.com/2012/05/30/201… #cx #custexp 7:27 AM May 30th via web
  6. Last 2 days to help Temkin Group celebrate its 2nd anniversary by selecting a charity. We'll donate $5 for your vote. experiencematters.wordpress.com/2012/05/02/hel… 7:19 AM May 30th via web
  7. @DebbieS_Deluxe Thanks for getting the word out! 7:51 PM May 29th via UberSocial for iPhone in reply to DebbieS_Deluxe
  8. @tobyrichards We're thrilled to do it and are very thankful for everyone who has helped us build Temkin Group. And They're great charities! 7:50 PM May 29th via UberSocial for iPhone in reply to tobyrichards
  9. Help Temkin Group celebrate its 2nd anniversary by selecting a charity. We'll donate $5 for your vote. experiencematters.wordpress.com/2012/05/02/hel… 11:41 AM May 29th via web
  10. Temkin Group is celebrating its 2nd anniversary by donating to a charity that you choose. We'll give $5 for every vote. experiencematters.wordpress.com/2012/05/02/hel… 5:14 AM May 29th via web
  11. Preparing to launch 2012 Temkin Web Experience Ratings this week. @Amazon & @CharterCom at opposite ends. #cx #cxo #custexp 6:17 AM May 28th via web
  12. See my top 8 reasons for #CX professionals to join us in #SanDiego in June for the #CXPA event experiencematters.wordpress.com/2012/05/24/top… #custexp #cxo #cem 11:37 AM May 24th via web
  13. Choose a charity for a donation to celebrate Temkin Group's 2nd anniversary. Every vote counts for $5. Spread the word! experiencematters.wordpress.com/2012/05/02/hel… 7:51 AM May 23rd via web
  14. #CX professionals: learn, share, network in San Diego June 19-20 w/ @CXPA_Assoc at the Members Insight Exchange. bit.ly/KfG5Fa #CXPA 7:29 AM May 23rd via UberSocial for iPhone
  15. Want advice on voice of the customer & #NetPromoter programs? See our #VoC resource page: experiencematters.wordpress.com/topic-voice-of… #cx #cem #custexp 10:31 AM May 22nd via web
  16. #NetPromoter score leaders for tech vendors: @Intel @Cisco @Microsoft. #NPS laggards: @Compuware @Unisys @Cognizant experiencematters.wordpress.com/2012/05/14/net… 10:29 AM May 22nd via web
  17. Find out #NetPromoter scores for 60 large technology vendors, based on survey of 800 IT professionals. #VoC #NPS experiencematters.wordpress.com/2012/05/14/net… 10:27 AM May 22nd via web
  18. See my post on @1to1Media blog "The State of #CX Management: A Story of Haves and Have-Nots" shar.es/qWFI8 #custexp #cem #cxo 7:22 AM May 22nd via Tweet Button
  19. My new post looks at #Facebook use by #Hispanics #Blacks #Caucasians. It's pretty much the same within age groups. experiencematters.wordpress.com/2012/05/22/fac… 6:49 AM May 22nd via web
  • Name Bruce Temkin
  • Location ÜT: 42.485081,-71.102169
  • Web http://experience...
  • Bio Customer Experience Transformist and Chair of the Customer Experience Professionals Association (CXPA.org)
3 Following 3,908 Followers 293 Listed
CXPA Emma Goldstein Forrester Research