billingworld
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Apple Chief Tim Cook Walks Away From $75 Million Payment: Apple declined to comment on the reason for Cook's dec...
9:50 PM May 25th
via twitterfeed
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101 Ways of Talking About Customer Experience: Network teams, IT teams, customer service teams, marketing teams ...
12:03 PM May 25th
via twitterfeed
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Windstream Among Telcos Forced to Fight Copper Theft: A theft of expensive copper reportedly left hundreds of Wi...
12:03 PM May 25th
via twitterfeed
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Natural-Disaster Analogies for Telecom Wearing Thin: Competition doesn't spell gloom and doom for service provid...
4:31 PM May 24th
via twitterfeed
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Senator Urges Potential Divestitures in Verizon-Cable Deals: Sen. Herb Kohl expressed concern that competitors c...
3:29 PM May 24th
via twitterfeed
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Tektronix Tops Telcordia, IBM in Service Assurance Market: The global service assurance market grew 7 percent in...
11:51 AM May 24th
via twitterfeed
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Not Quite There With OTT: There's room for service providers to get into OTT and share revenues. The best way is...
9:05 AM May 24th
via twitterfeed
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Massive HP Job Cuts 'Painful But Necessary': CEO Meg Whitman told analysts that the cuts are hard, but "absolute...
7:59 AM May 24th
via twitterfeed
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T-Mobile Union 'Double Standard' Challenged as Satirical Job-Cuts Video Goes Viral: The Communications Workers o...
11:01 PM May 23rd
via twitterfeed
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Customer Experience Management: The Shift to Self-Care: Considering TM Forum Management World is home to many of...
4:21 PM May 23rd
via twitterfeed
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Adding Social Media to Big Data for a Bigger Picture: Pay attention to social media because customers don’t alwa...
3:51 PM May 23rd
via twitterfeed
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Handling the 'Digital Tornado' Requires Agility: Orange’s goal was to reach customers where they spend time onli...
3:51 PM May 23rd
via twitterfeed
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Monetizing Social Networks and Data: Service providers still face the challenge of trying to educate and force t...
2:18 PM May 23rd
via twitterfeed
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Oracle, Huawei Among TM Forum Excellence Award Winners: The TM Forum gave out its annual honors at this week's M...
1:46 PM May 23rd
via twitterfeed
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Live From Management World: O2 Goes Social: Even though using social media is easy, making social media an integ...
1:46 PM May 23rd
via twitterfeed
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SAP America Acquiring Ariba in $4.3 Billion Cloud Play: The $4.3 billion acquisition will help the companies cre...
9:49 AM May 23rd
via twitterfeed
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Don't We All Seek Great Bundles For a Great Price?: When it comes to mobile commerce, it’s very much about neces...
9:49 AM May 23rd
via twitterfeed
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Demise of Verizon's Unlimited Data Much Ado About Nothing: There's been ballyhoo lately over news that Verizon W...
4:21 PM May 22nd
via twitterfeed
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BT Expands Contact Center Portfolio in U.S.: BT has expanded its Contact Center portfolio for the U.S. this week...
11:47 AM May 22nd
via twitterfeed
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Latest numbers from the American Customer Satisfaction Index (ACSI) have a few bright spots. See what companies shined!
11:04 AM May 22nd
via HootSuite
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- Name Billing & OSS World
- Web http://www.billin...
- Bio B/OSS is the primary source of news and analysis for telecom support, delivering industry expertise and analysis for BSS/OSS execs at telecom service providers.
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