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billflagg

  1. One last Zappos vid, graduation parade throughout their crazy-fun offices... http://bit.ly/Ie77r #zapposlive
  2. Thank you @zappos for an AMAZING 2 days!! Love the music you make for all... http://bit.ly/1SONXO #zapposlive
  3. @Zappos_Vanessa thanks for inspiring us!!
  4. What advertising has come to, brilliant!! from @briansolis at #zapposlive - "The Breakup" - http://bit.ly/zbreakup (via @zappos)
  5. @akajoshlevine & @zappos_Vanessa rap on about @Zappos #zapposlive http://bit.ly/ye69C
  6. WOW your vendors? Zappos has a concierge for theirs - airport pickups, hotel reservations, luggage handling, meeting room setup #zapposlive
  7. PEC - Personal Emotional Connection. "We WOW every single customer that contacts us." Strives for story-worthy experiences. #zapposlive
  8. Another hand-written card Zappos gave me when I arrived, WOW! #zapposlive http://yfrog.com/5em33oj
  9. Zappos sends 2,000 hand-written thank you cards a day! The Kids Team made a huge card for us #zapposlive http://yfrog.com/77y9pj
  10. "68% of relationships are broken because of indifference" - Dr. Vic #zapposlive http://yfrog.com/a2r97j
  11. "how inspirational are you to the rest of your team?" - Fred Mossler #zapposlive
  12. More in the Sun #zapposlive http://bit.ly/Urrgz
  13. In the Las Vegas Sun #Zapposlive http://www.lasvegassun.com/...
  14. Nap room at Zappos!! #zapposlive http://yfrog.com/6fm9ej
  15. On the phones at Zappos with a "Mentor". Love how they have their top reps mentor others. #zapposlive http://yfrog.com/e18i7j
  16. @jdale no, but we will be soon!
  17. An in-house life coach for all employees?!! #zapposlive http://yfrog.com/57gsxj
  18. "Delivering Happiness" - Zappos vision. Employee hapiness = customer happiness = employee happiness... #zapposlive
  19. Brilliance next to urinal #zapposlive http://yfrog.com/5e5b5j
  20. "People are bad at predicting what will bring them sustained happiness" - Tony #zapposlive