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billcusick

  1. Do you have the key to getting and keeping your customers? lnkd.in/7Matjm
  2. I like this: 6 Habits of Truly Memorable People - inc.com/jeff-haden/6-h…
  3. @mikefleming Thanks, Mike. I guess it's billions of new prospects, right?
  4. @aaronhuston Thanks, I think. I need to translate...
  5. How does your company improve customer experience? Ask your front-line employees: lnkd.in/7Matjm
  6. Publisher just sent me copies of my book, translated to...Mandarin, I think. So that's cool. twitter.com/billcusick/sta…
  7. What's the one thing every company with high customer loyalty possesses? Check out my blog: customerspectives.com
  8. Really interesting infographic on customer satisfaction and loyalty. Banks could use some help: holykaw.alltop.com/dissecting-con…
  9. Simple but true: 12 customer dos and don'ts: inc.com/geoffrey-james…
  10. Are your intentions regarding your customers honorable? New blog post: lnkd.in/zcviAY
  11. This is awesome: Shatner talking about the future of microchips, in 1976 - itworld.com/networking/254…
  12. Seems simple: build trust, keep more customers - customerthink.com/article/custom…
  13. Keep to customer loyalty? Delight. According to this survey in Forbes: forbes.com/sites/marketsh…
  14. Why great companies win: "Culture Eats Strategy For Lunch" fastcompany.com/1810674/cultur…
  15. Anyone else notice there seemed to be a lot of people out shopping today? Weird.
  16. This is a shocker! Health insurers aren't wowing their customers: ama-assn.org/amednews/2011/…
  17. Customer Lifetime Value...what's it good for? A lot, apparently: blogs.forbes.com/forbesleadersh…