billcusick
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Do you have the key to getting and keeping your customers?
7:26 AM May 18th
via LinkedIn
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I like this: 6 Habits of Truly Memorable People -
11:59 AM May 17th
via web
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@ Thanks, Mike. I guess it's billions of new prospects, right?
2:34 PM Apr 5th
via web
in reply to mikefleming
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@ Thanks, I think. I need to translate...
2:33 PM Apr 5th
via web
in reply to aaronhuston
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How does your company improve customer experience? Ask your front-line employees:
1:09 PM Apr 5th
via LinkedIn
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Publisher just sent me copies of my book, translated to...Mandarin, I think. So that's cool.
11:52 AM Apr 5th
via web
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What's the one thing every company with high customer loyalty possesses? Check out my blog:
1:11 PM Mar 30th
via web
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Really interesting infographic on customer satisfaction and loyalty. Banks could use some help:
1:32 PM Mar 13th
via web
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Simple but true: 12 customer dos and don'ts:
10:36 AM Mar 12th
via web
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Are your intentions regarding your customers honorable? New blog post:
8:01 AM Mar 8th
via LinkedIn
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This is awesome: Shatner talking about the future of microchips, in 1976 -
8:25 AM Mar 2nd
via web
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Seems simple: build trust, keep more customers -
6:36 AM Feb 13th
via web
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Keep to customer loyalty? Delight. According to this survey in Forbes:
9:46 AM Feb 7th
via web
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Broken escalator leads to a crisis: A friend found this wonderful video in an article by Renskee Visscher at TED...
4:42 AM Jan 27th
via twitterfeed
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How to be a more effective Chief Emotion Officer <= There are some insights and wisdom here.
5:40 AM Jan 26th
via HootSuite
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Why great companies win: "Culture Eats Strategy For Lunch"
2:51 PM Jan 25th
via web
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Anyone else notice there seemed to be a lot of people out shopping today? Weird.
6:43 PM Nov 25th, 2011
via web
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Question: Am I a bad person because I'm starting to believe that 80% or more of the people I hear speak are full of shit?
5:42 AM Nov 1st, 2011
via TwidroydPRO
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This is a shocker! Health insurers aren't wowing their customers:
7:07 AM Aug 19th, 2011
via web
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Customer Lifetime Value...what's it good for? A lot, apparently:
7:10 AM Aug 9th, 2011
via web
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- Name Bill Cusick
- Location Chicago
- Web http://www.custom...
- Bio Principal at Customerspectives. Author of All Customers Are Irrational Former CEO and founder of Vox, Inc.
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