BigPondTeam
- @AnthonyBorton Happy to help! Just send me through your full name, DOB and Acc to http://bit.ly/BPID and I'll take a look. - Andy :)about 2 hours ago from TweetDeck in reply to AnthonyBorton
- @AnthonyBorton That is random! Before you call, I can have a look at it to see if I can explain the charge for you if you like. - Andy :)about 2 hours ago from TweetDeck in reply to AnthonyBorton
- @elenarr How frustrating! Have you been able to get through? If not, I can look into any issues you are having. - Andyabout 2 hours ago from TweetDeck in reply to elenarr
- @xtianOZ Hmmm... I'd speak with our friends in Telstra Faults on 132 203. They should be able to get someone to check it out again. - Andyabout 4 hours ago from TweetDeck in reply to xtianOZ
- @lbrennerchase I've now sent you an email to follow-up on Scott's LiveChat with you. Hope it helps. - Andyabout 4 hours ago from TweetDeck in reply to lbrennerchase
- @lbrennerchase Looks like my mate Scott is helping you out via LiveChat. He'll be able to assist further with this. - Andy :)about 5 hours ago from TweetDeck in reply to lbrennerchase
- @lbrennerchase That's weird. Just send through the details of your ADSL account here, http://bit.ly/BPID and I'll look into it. - Andy :)about 5 hours ago from TweetDeck in reply to lbrennerchase
- @vineet1 No reported issues in that area. Have you tried troubleshooting with our friends in Tech on 133 933? - Andyabout 5 hours ago from TweetDeck in reply to vineet1
- @maggiesaad Tristo is in at 10:40am Adelaide time, so can call then. Otherwise I can call you if you like. Just let me know.- Andy :)about 6 hours ago from TweetDeck in reply to maggiesaad
- @xtianOZ 5 days is no good! Did they tell you what the issue was, or when it'd be fixed? If not, would you like me to check it out? - Andyabout 6 hours ago from TweetDeck in reply to xtianOZ
- @amatizer That's ironic! Did you end up getting in contact with us? If not, is there anything I can help with? - Andy :)about 7 hours ago from TweetDeck in reply to amatizer
- @vineet1 Sorry, we're not in weekends! If you're still having issues with your service, just let us know your suburb so I can check. - Andyabout 7 hours ago from TweetDeck in reply to vineet1
- @mpspencer Did Level 2 Support call you? If not, let me know so I can forward your email on to them to arrange a call back. - Andy :)about 7 hours ago from TweetDeck in reply to mpspencer
- @JDWainer Unfortunately we don't have repeaters, so I've got no info. Have you tried to google it? Tristo :)11:20 PM Jul 2nd from TweetDeck in reply to JDWainer
- @twocrowsdown That's no good! Let me know what is going on, I may be able to look into it for you. Tristo :)10:16 PM Jul 2nd from TweetDeck in reply to twocrowsdown
- @gjbell Wow thats no good! Next time you get stuck, send me a tweet and I'll see what I can do! Tristo.10:00 PM Jul 2nd from TweetDeck in reply to gjbell
- @lbrennerchase No worries! Feel free to tweet us anytime you get stuck! Tristo :)8:13 PM Jul 2nd from TweetDeck in reply to lbrennerchase
- @leoh1llary Ok, as soon as more information comes to life we will definitely tweet it! Tristo :)6:56 PM Jul 2nd from TweetDeck in reply to leoh1llary
- @leoh1llary For Tech Support? It varies and the trouble shooting will depend on how they diagnose the problem. Tristo6:20 PM Jul 2nd from TweetDeck in reply to leoh1llary
- @larairvine Hey what sort of problem are you having? Let me know, as I may be able to look into it for you. Tristo :)6:13 PM Jul 2nd from TweetDeck in reply to larairvine
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- Name BigPondTeam
- Location Australia
- Web http://www.bigpon...
- Bio BigPond is Australia's largest ISP. We’d like to help out with any questions you have so drop us a line. We're Online 9am–6:30pm M-F.
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